Essentials of MIS (12th Edition)
Essentials of MIS (12th Edition)
12th Edition
ISBN: 9780134238241
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
Expert Solution & Answer
Chapter 12, Problem 16CSQ

Explanation of Solution

“HealthCare.gov”:

  • The united states President BO’s administration had formed “Patient Protection and Affordable care Act” and it is called as “Obamacare”.
  • Healthcare.gov is used to provide health care improvement plan in the form of health insurance exchange website.
  • The website is used to assist with the sale of private health insurance plans for the people of the United States.
  • The below are the problems that are encountered by the project “HealthCare.gov”:
  • There was problem with the customer account creation; they were not able to create their own account because of the technical issue.
    • When creating account a cryptic error message was encountered when the digital identities are assigned to their enrollers.
  • The application that sends the message to the insurers contains erroneous information in it.
  • There system contained many flaws with the design structure and there was also network traffic.
  • The system does not allow more number of users accessing at the same time.

Economic impact of the botched implementation of the HealthCare.gov:

The below are the economic impacts of the botched implementation of the HealthCare.gov:

  • There were large number of contractor and intermediators involved in the project.
  • The development of the project is tending to be coordinated by the United States centres for Medicare and Medical Services (CMS).
  • The front end of the project was handled by the start-up Development seed and in the same way the backend was handled by CGI Federal.
  • The estimated amount of the project has been tripled from the initial estimation and it was reported by the London based international news agency “Reuters”
  • The initial estimation cost is “$93...

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