Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Chapter 12, Problem 52P
Summary Introduction
To determine: The number of copying machines that must be rented.
Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.
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The manager of a large group of employees must decideif she needs another photocopying machine. The cost of amachine is $40 per 8-hour day whether or not the machineis in use. An average of 4 people per hour need to use thecopying machine. Each person uses the copier for an averageof 10 minutes. Interarrival times and copying times areexponentially distributed. Employees are paid $8 per hour,and we assume that a waiting cost is incurred when a workeris waiting in line or is using the copying machine. Howmany copying machines should be rented?
A supermarket is trying to decide how many cash registers to keep open. Suppose an average of 18 customers arrive each hour, and the average checkout time for a customer is four minutes. Interarrival times and servicetimes are exponentially distributed, and the system can be modeled as an M/M/s system. (In contrast to the situation at most supermarkets, we assume that all customers wait in a single line.) It costs $20 per hour tooperate a cash register, and a cost of $0.25 is assessed for each minute the customer spends in the cash register area (in line or being served). How many registers should the store open to minimize the expected hourly cost?
A supermarket is trying to decide how many cashregisters to keep open. Suppose an average of 18customers arrive each hour, and the average checkouttime for a customer is four minutes. Interarrival timesand service times are exponentially distributed, andthe system can be modeled as an MyMys system.(In contrast to the situation at most supermarkets,we assume that all customers wait in a single line.)It costs $20 per hour to operate a cash register,and a cost of $0.25 is assessed for each minute thecustomer spends in the queue. How many registersshould the store open to minimize the expectedhourly cost?
Chapter 12 Solutions
Practical Management Science
Ch. 12.3 - Prob. 1PCh. 12.3 - Explain the basic relationship between the...Ch. 12.3 - Prob. 3PCh. 12.3 - Prob. 4PCh. 12.4 - Prob. 5PCh. 12.4 - Prob. 6PCh. 12.4 - Prob. 7PCh. 12.4 - Prob. 8PCh. 12.5 - Prob. 9PCh. 12.5 - Prob. 10P
Ch. 12.5 - Prob. 11PCh. 12.5 - Prob. 12PCh. 12.5 - Prob. 13PCh. 12.5 - Prob. 14PCh. 12.5 - Prob. 15PCh. 12.5 - Prob. 16PCh. 12.5 - Prob. 17PCh. 12.5 - Prob. 18PCh. 12.5 - Prob. 19PCh. 12.5 - Prob. 20PCh. 12.5 - Prob. 21PCh. 12.5 - Prob. 22PCh. 12.5 - On average, 100 customers arrive per hour at the...Ch. 12.5 - Prob. 24PCh. 12.5 - Prob. 25PCh. 12.5 - Prob. 26PCh. 12.5 - Prob. 27PCh. 12.5 - Prob. 28PCh. 12.5 - Prob. 29PCh. 12.5 - Prob. 30PCh. 12.5 - Prob. 31PCh. 12.5 - Prob. 32PCh. 12.5 - Prob. 33PCh. 12.5 - Prob. 34PCh. 12.5 - Prob. 35PCh. 12.5 - Two one-barber shops sit side by side in Dunkirk...Ch. 12.5 - Prob. 37PCh. 12 - Prob. 46PCh. 12 - Prob. 47PCh. 12 - Prob. 48PCh. 12 - Prob. 49PCh. 12 - Prob. 50PCh. 12 - Prob. 51PCh. 12 - Prob. 52PCh. 12 - Prob. 54PCh. 12 - Prob. 56PCh. 12 - Prob. 57PCh. 12 - Prob. 58PCh. 12 - Prob. 59PCh. 12 - Prob. 60PCh. 12 - Prob. 61P
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- Suppose that arrivals are distributed according to the Poisson distribution with a mean of 0.2 unit per period and that the service duration is distributed exponentially with a mean of 4 periods. What is the expected waiting time in the queue if the number of service channels is increased to 2?arrow_forwardThe manager of a bank wants to use an MyMys queueingmodel to weigh the costs of extra tellers against the costof having customers wait in line. The arrival rate is 60customers per hour, and the average service time is fourminutes. The cost of each teller is easy to gauge at the$11.50 per hour wage rate. However, because estimatingthe cost per minute of waiting time is difficult, the bankmanager decides to hire the minimum number of tellersso that a typical customer has probability 0.05 of waitingmore than five minutes in line.a. How many tellers will the manager use, given thiscriterion?b. By deciding on this many tellers as “optimal,” themanager is implicitly using some value (or some range of values) for the cost per minute of wait-ing time. That is, a certain cost (or cost range) would lead to the same number of tellers as sug-gested in part a. What is this implied cost (or cost range)?arrow_forward
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