BuyFindarrow_forward

Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168

Solutions

Chapter
Section
BuyFindarrow_forward

Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168
Chapter 12, Problem 6DQ
Textbook Problem
1 views

Your company wants to develop or acquire a new customer relationship management system to help sales representatives identify potential new customers. Describe what factors you would consider in deciding whether to develop the application in-house or buy a software package to fulfill this need.

Explanation of Solution

Factors that are to be considered:

FactorDeveloped in-houseOff-the-Shelf software(bought)
Total cost of the softwareThe cost to develop the system in-house can be difficult to estimate accurately and is frequently higher than the software that has been bought.The actual cost to implement off-the-shelf software is also difficult to estimate accurately but is likely to be lesser than a customized software package.
Requirements of the softwareSoftware that is developing inside an organization is more likely to satisfy the organization’s needs.This may not get exactly the desired output.
Process improvementThis software automates the existing business processes even if they are not up to the markBy adopting a package, the organization can simplify or streamline a poor existing business process...

Still sussing out bartleby?

Check out a sample textbook solution.

See a sample solution

The Solution to Your Study Problems

Bartleby provides explanations to thousands of textbook problems written by our experts, many with advanced degrees!

Get Started

Chapter 12 Solutions

Principles of Information Systems (MindTap Course List)
Show all chapter solutions
add
Ch. 12 - Which of the following people ultimately benefit...Ch. 12 - The ______ is a key member and the leader of the...Ch. 12 - The term ______ refers to the translation of...Ch. 12 - Traditional systems development encourages end...Ch. 12 - The systems investigation phase follows...Ch. 12 - During systems investigation, the feasibility of...Ch. 12 - _______ is a technique used during the systems...Ch. 12 - The individual who plans and leads a JAD session...Ch. 12 - Feasibility analysis is typically done during...Ch. 12 - Data modeling is most often accomplished through...Ch. 12 - Good user interface design integrates concepts and...Ch. 12 - The _______ objective for an information system...Ch. 12 - Any potential change in system requirements that...Ch. 12 - Distinguish between project stakeholders and...Ch. 12 - What is the purpose of a project steering team?...Ch. 12 - What is the purpose of IS planning? What are the...Ch. 12 - Identify three typical reasons to initiate a...Ch. 12 - Identify three advantages and three disadvantages...Ch. 12 - Describe what is involved in feasibility analysis.Ch. 12 - What is the purpose of systems analysis? Identify...Ch. 12 - Define the different types of feasibility that the...Ch. 12 - What is the result or outcome of systems analysis?...Ch. 12 - What is a data-flow diagram? How is it used in the...Ch. 12 - Identify and briefly describe five system...Ch. 12 - What is the make-versus-buy decision? Briefly...Ch. 12 - What is the Pareto principle and how does it apply...Ch. 12 - What is the role of the compliance department?Ch. 12 - Explain the purpose of a hot site. What is the...Ch. 12 - What is a performance evaluation test? How is it...Ch. 12 - What personality characteristics should an...Ch. 12 - You have been appointed to a special team to...Ch. 12 - Why is it important for business managers to have...Ch. 12 - Your company wants to develop or acquire a new...Ch. 12 - Discuss three reasons why aligning overall...Ch. 12 - You are the chief information officer for a...Ch. 12 - How can NTUs use of formal IS governance help it...Ch. 12 - What lessons can other higher education...Ch. 12 - What procedures did NTU take to implement IS...Ch. 12 - Suppose NTU, instead of arising from a recent...Ch. 12 - Why did Honeywell turn to Kovair for help? What...Ch. 12 - The ALM software is intended to help companies...Ch. 12 - Honeywell reported that it increased team...Ch. 12 - This case is based in part on information from...Ch. 12 - Why is the quality of the systems analysis report...Ch. 12 - Why are all forms of feasibility considerations...Ch. 12 - Why is the quality of the systems analysis report...Ch. 12 - Why do you think Jon felt the need to travel to...

Additional Engineering Textbook Solutions

Find more solutions based on key concepts
Show solutions add
Define a class, subclass, and superclass, and provide three examples of each.

Systems Analysis and Design (Shelly Cashman Series) (MindTap Course List)

Investigate the operation of various turbines. Write a brief report explaining the operation of steam turbines,...

Engineering Fundamentals: An Introduction to Engineering (MindTap Course List)

Identify and briefly define six characteristics that describe the quality of data.

Principles of Information Systems (MindTap Course List)

What are the three most common styles of collets used with CNC collet chucks?

Precision Machining Technology (MindTap Course List)

Identify risks when using payment apps.

Enhanced Discovering Computers 2017 (Shelly Cashman Series) (MindTap Course List)

If your motherboard supports ECC DDR3 memory, can you substitute non-ECC DDR3 memory?

A+ Guide to Hardware (Standalone Book) (MindTap Course List)