Whether the three repairers should be replaced with super worker. Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Question

The Decision Sciences Department is tyring to determine whether to rent a slow or fast copier. The department believes that an employee's time is worth $15/hour. The slow copier rents for $4/hr, and it takes an employee an average of 10 minutes to complete copying. The fast copier rents for $15/hr, and it takes an employee an average of 6 minutes to complete copying. On average, four employees per hour need to use the copying machine. (Assume the copying times and interarrival times to the copying machine are exponentially distributed.) Which machine should the department rent to minimize expected total cost per hour? Please note this class revolves around Microsoft Excel so the answer I need needs to show the formulas in Excel, along with any corresponding graphs, etc. Thank you in advance!

Answer 1

Question

Chapter 12.5, Problem 26P

Summary Introduction

To determine: Whether the three repairers should be replaced with super worker.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

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