Introduction to Information Systems: Seventh Edition
Introduction to Information Systems: Seventh Edition
7th Edition
ISBN: 9781119362913
Author: Rainer
Publisher: John Wiley & Sons Inc
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Question
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Chapter 13, Problem 1OC
Program Plan Intro

PSB: PSB is known as “Peoples State Bank”. Its goals are:

  • To provide a good experience to the customers.
  • To provide best tools and resources for its employees.

PSB legacy system:

PSB provides central and northern Wisconsin tenants and businesses with traditional retail products. The information system in businesses has outdated and they no longer meet their needs. This is referred to legacy systems.

Expert Solution & Answer
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Explanation of Solution

Problems with PSB’s legacy system:

  • Legacy systems are developed in order to support hard-copy and paper-based transactions. At times they become ineffective because it doesn’t satisfy customers to interact with the bank.
  • Peoples State Bank also employs numerous number of legacy systems which again doesn’t work effectively.
  • PSB’s IT platform doesn’t provide enough capabilities for their customers to track their account data via web or mobile application.

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