At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered: Required: 1. Compute the following measures for 20x1 and 20x3: a. Actual velocity and cycle time b. Percentage of total revenue from new customers (assume one unit per customer) c. Percentage of very satisfied customers (assume each customer purchases one unit) d. Market share e. Percentage change in actual product cost (for 20x3 only) f. Percentage change in days of inventory (for 20x3 only) g. Defective units as a percentage of total units produced h. Total hours of training i. Suggestions per production worker j. Total revenue k. Number of new customers 2. For the measures listed in Requirement 1, list likely strategic objectives, classified according to the four Balance Scorecard perspectives. Assume there is one measure per objective.

BuyFind

Cornerstones of Cost Management (C...

4th Edition
Don R. Hansen + 1 other
Publisher: Cengage Learning
ISBN: 9781305970663
BuyFind

Cornerstones of Cost Management (C...

4th Edition
Don R. Hansen + 1 other
Publisher: Cengage Learning
ISBN: 9781305970663

Solutions

Chapter 13, Problem 21P
Textbook Problem

At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered:

Chapter 13, Problem 21P, At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive

Required:

  1. 1. Compute the following measures for 20x1 and 20x3:
    1. a. Actual velocity and cycle time
    2. b. Percentage of total revenue from new customers (assume one unit per customer)
    3. c. Percentage of very satisfied customers (assume each customer purchases one unit)
    4. d. Market share
    5. e. Percentage change in actual product cost (for 20x3 only)
    6. f. Percentage change in days of inventory (for 20x3 only)
    7. g. Defective units as a percentage of total units produced
    8. h. Total hours of training
    9. i. Suggestions per production worker
    10. j. Total revenue
    11. k. Number of new customers
  2. 2. For the measures listed in Requirement 1, list likely strategic objectives, classified according to the four Balance Scorecard perspectives. Assume there is one measure per objective.

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Chapter 13 Solutions

Cornerstones of Cost Management (Cornerstones Series)
Ch. 13 - Define the three processes of the process value...Ch. 13 - Identify three objectives of the learning and...Ch. 13 - What is a testable strategy?Ch. 13 - What is meant by double-loop feedback?Ch. 13 - Identify and explain three methods for achieving...Ch. 13 - Norton Company has the following data for one of...Ch. 13 - Craig, Inc., has provided the following...Ch. 13 - Harmon Community Hospital developed the following...Ch. 13 - The following comment was made by the CEO of a...Ch. 13 - A Balanced Scorecard expresses the complete story...Ch. 13 - The Balanced Scorecard is an approach that has the...Ch. 13 - Consider the following list of scorecard measures:...Ch. 13 - Hatch Manufacturing produces multiple machine...Ch. 13 - Computador has a manufacturing plant in Des Moines...Ch. 13 - Refer to Exercise 13.9. Assume that the company...Ch. 13 - The following if-then statements were taken from a...Ch. 13 - Consider the following quality improvement...Ch. 13 - Bannister Company, an electronics firm, buys...Ch. 13 - Refer to Exercise 13.13. Suppose that Mandy...Ch. 13 - In a balanced scorecard, a key strategic if-then...Ch. 13 - Which of the following objectives would be...Ch. 13 - A manufacturing cell produces 40 units in five...Ch. 13 - Which of the following objectives would likely be...Ch. 13 - Which of the following objectives would likely be...Ch. 13 - Carson Wellington, president of Mallory Plastics,...Ch. 13 - At the end of 20x1, Mejorar Company implemented a...Ch. 13 - Refer to the data in Problem 13.21. 1. Express...Ch. 13 - The following strategic objectives have been...Ch. 13 - Lander Parts, Inc., produces various automobile...Ch. 13 - Auflegger, Inc., manufactures a product that...Ch. 13 - Mulhall, Inc., has a JIT system in place. Each...Ch. 13 - At the beginning of the last quarter of 20x1,...

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