A Box Scorecard was prepared for a value stream:
Required:
1.
List the non-financial measures used in the performance evaluation. Also, explain the reasons due to which non-financial measures are used.
Value Stream:
Value stream consists of the processes through which a product goes; that is from procurement to delivery. In value stream, all processes are covered whether or not they add value to the product.
Non-financial measures used in the performance evaluation are listed as follows:
2.
Provide classification of operational measures. Also, explain the significance of each category for lean manufacturing.
3.
Explain the role of planned future state column.
4.
Explain the meaning of capacity category and its significance.
5.
Explain the relationship between the financial measures and the measures in the operational and capacity categories.
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