Chapter 14, Problem 1RDQ

Summary Introduction

To determine:

The concept of Communication, Interpersonal and Organizational communication and understanding the synonymous between effective communication and agreement.

Introduction:

Communication is an essential function within any organizational setting. It is the process that transfers meaning to be understood by various parties internal and external to the organization. Managers and other employees within organizations use many methods or means to transfer information. Communication refers to the standard meaning of understanding and transferring of information. The communication has not taken place or cannot be referred to as such unless the transfer of meaning has taken place.

Explanation of Solution

Interpersonal Communication refers to the process of communication taking place across two people or more, this generally refers to a group setting communication.

Organizational communication refers to the patterns, systems and networks which the organization utilizes to communicate.

The two sub sections interpersonal and organizational communications are of paramount importance to managers, both methods are used interchangeably based on the nature of information which needs to be transferred.

Effective communication is not synonymous with agreement. Effective communication can be a transfer of information/issues and solutions to problems which are faced within the organization. However, regardless of how effectively the aforementioned information is communicated, the likelihood of all parties listening to this information agreeing to this is unlikely. It is human to have differences of opinion and not everyone will agree with what is conversed to them. Communicating effectively and agreement consists of two different definitions which cannot be used interchangeably to mean the same thing.