Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Question
Chapter 16, Problem 1CQ
Summary Introduction
To determine: The thing that would occur for the given situation.
Expert Solution & Answer
Explanation of Solution
Given information:
It is given that a summer camp offer one-week programs. However, it faces a challenge with long queues on each Saturday morning when the parents try to check-in their children. They have the plan of adding more staff to assist the check-in process.
Determine the thing that would occur for the given situation:
Adding more staff to assist the check-in process will decrease the average waiting time of the parents, decrease the maximum waiting time, and the average waiting time of the parent who are waiting to check-in their child will also be reduced.
Hence, option (g) is correct and options (a), (b), (c), (d), (e), and (f) are incorrect.
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A summer camp that offers one-week programs faces the challenges of long queues asparents try to check in their children each Saturday morning. If they were to add morestaff to assist with the check-in process, then which of the following will occur?i. The average time parents wait decreases.ii. The maximum time the parents wait decreases.iii. The average number of parents waiting to check in their child decreases. a. Just Ib. Just IIc. Just IIId. I and IIe. I and IIIf. II and IIIg. I, II, and III
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A bank has an average of 10 customers per hour arriving into the system, and it takes an average of 30 minutes for the clerk to complete a transaction with a customer. What is the average length of the queue in the bank? And A store open 24 hours per day is interested in determining store traffic. It found that customers arrive uniformly at the rate of 10 customers per hour. The store has a single worker to process customers. The worker takes an average of 5 minutes to process a customer. If we assume that every customer must be processed, what is the average number of customers in the store?
The Solomon, Smith, and Samson law firm produces manylegal documents that must be word processed for clients andthe firm. Requests average eight pages of documents perhour, and they arrive according to a Poisson distribution. Thesecretary can word process 10 pages per hour on average ac-cording to an exponential distribution.a. What is the average utilization rate of the secretary?b. What is the probability that more than four pages are wait-ing or being word processed?c. What is the average number of pages waiting to be wordprocessed?
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