Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 17, Problem 1CQ
Summary Introduction

To determine: Every flow units are served, when capacity exceeds demand. Whether the statement is true or false?

Expert Solution & Answer
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Answer to Problem 1CQ

B. False

Explanation of Solution

It is not true that every flow units are served when capacity exceeds demand. In some circumstances, few demands may be lost when capacity is more than the demand.

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1. If capacity exceeds demand, then all flow units are served. True or false?a. Trueb. False
The Shady Farm Milk Company can process milk at a fixed rate of 6,200 gallons/hour. The company’s clients request 104,000 gallons of milk over the course of one day. This demand is spread out uniformly from 8 a.m. to 6 p.m. The company starts producing at 8 a.m. and continues to work until all of the demand has been satisfied. How long does an average unit milk have to wait between its arrival at the dairy until it is processed?
A graphics reproduction i rm has four units of equipment that are automatic but occasionallybecome inoperative because of the need for supplies, maintenance, or repair. Eachunit requires service roughly twice each hour, or, more precisely, each unit of equipmentruns an average of 30 minutes before needing service. Service times vary widely, rangingfrom a simple service (such as pressing a restart switch or repositioning paper) to moreinvolved equipment disassembly. The average service time, however, is i ve minutes.Equipment downtime results in a loss of $20 per hour. The one equipment attendant ispaid $6 per hour.Using i nite queuing analysis, answer the following questions:a. What is the average number of units in line?b. What is the average number of units still in operation?c. What is the average number of units being serviced?d. The i rm is considering adding another attendant at the same $6 rate. Should the i rmdo it?
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