Management, Loose-Leaf Version
13th Edition
ISBN: 9781305969308
Author: Richard L. Daft
Publisher: South-Western College Pub
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Question
Chapter 17, Problem 9DQ
Summary Introduction
To Discuss:
How to motivate the employee regarding the task and responsibilities in the work and career and deadline given towards them in office regarding the task.
Introduction:
Employee missing the deadline of work and the task in the office.
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What does transparent communication look like to you in the workplace? Does this differ from your expectations or perception of transparency in personal relationships? If yes, how so? If no, why not?
For each scenario, based on the contextual information provided, you will pick one of the strategies (Listen, Ask, or Tell) to form the foundation for your response. Then, you will do the following steps:
1) Summarize the situation.
2) State which communication strategy you would focus on during your conversation.
3) Describe why you chose that specific strategy given the information provided and how you would approach the conversation using that strategy. You can walk through how a potential conversation could go, you can have a friend role-play the conversation with you, you can mention specific comments/questions you would say... whatever you need to do to fully explain and/or demonstrate your approach.
The three scenarios are listed below. Remember, each communication strategy must be used once and none can be repeated:
Scenario A: Your store opens at 8:00 am and one of the employees you supervise is consistently late for work by 10-15 minutes. This has not been a problem in the…
1. Explain which forms of communication are likely to be most effective for a mid-level manager in a busy travel agency, where retail staff work remotely: undertaking performance evaluations, holding weekly meetings, discussing personal issues, reporting to senior executive managers, informing the whole organisation about new initiatives, communicating with customers.
Chapter 17 Solutions
Management, Loose-Leaf Version
Ch. 17 - Prob. 1OTJVCCh. 17 - Prob. 2OTJVCCh. 17 - Prob. 3OTJVCCh. 17 - Prob. 1DQCh. 17 - Prob. 2DQCh. 17 - Prob. 3DQCh. 17 - Prob. 4DQCh. 17 - Prob. 5DQCh. 17 - Prob. 6DQCh. 17 - Prob. 7DQ
Ch. 17 - Prob. 8DQCh. 17 - Prob. 9DQCh. 17 - Prob. 10DQCh. 17 - Prob. 1EECh. 17 - Prob. 2EECh. 17 - Prob. 3EECh. 17 - Prob. 4EECh. 17 - Prob. 5EECh. 17 - Prob. 6EECh. 17 - Prob. 7EECh. 17 - Prob. 8EECh. 17 - Prob. 9EECh. 17 - Prob. 10EECh. 17 - Prob. 11EECh. 17 - Prob. 12EECh. 17 - Prob. 13EECh. 17 - Prob. 14EECh. 17 - Prob. 15EECh. 17 - Prob. 16EECh. 17 - Prob. 17EECh. 17 - Prob. 18EECh. 17 - Prob. 19EECh. 17 - Prob. 20EECh. 17 - Prob. 21EECh. 17 - Prob. 22EECh. 17 - Prob. 23EECh. 17 - Prob. 24EECh. 17 - Prob. 1EDCh. 17 - Prob. 2EDCh. 17 - Prob. 3EDCh. 17 - Prob. 1CFCACh. 17 - Prob. 2CFCACh. 17 - Prob. 3CFCA
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