Modern Business Statistics with Microsoft Office Excel (with XLSTAT Education Edition Printed Access Card) (MindTap Course List)
6th Edition
ISBN: 9781337115186
Author: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
Publisher: Cengage Learning
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Question
Chapter 19.2, Problem 9E
a.
To determine
Find the estimate of the proportion of calls not resulting in a satisfactory outcome for the customer when the center is in control.
b.
To determine
Obtain the upper and lower control limits for a p chart.
c.
To determine
State the conclusion if a sample of 100 calls has 12 not resulting in a satisfactory conclusion for the customer.
d.
To determine
Obtain the upper and lower control limits for an np chart.
e.
To determine
State the conclusion if a sample of 100 calls has 12 not resulting in a satisfactory conclusion for the customer.
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Modern Business Statistics with Microsoft Office Excel (with XLSTAT Education Edition Printed Access Card) (MindTap Course List)
Ch. 19.2 - 1. A process that is in control has a mean of =...Ch. 19.2 - 2. Twenty-five samples, each of size 5, were...Ch. 19.2 - Prob. 3ECh. 19.2 - Prob. 4ECh. 19.2 - Prob. 5ECh. 19.2 - Prob. 6ECh. 19.2 - Prob. 7ECh. 19.2 - Prob. 8ECh. 19.2 - Prob. 9ECh. 19.3 - 10. For an acceptance sampling plan with n = 25...
Ch. 19.3 - Prob. 11ECh. 19.3 - Prob. 12ECh. 19.3 - 13. Refer to the KALI problem presented in this...Ch. 19.3 - Prob. 14ECh. 19 - Prob. 16SECh. 19 - Prob. 17SECh. 19 - Prob. 18SECh. 19 - The following are quality control data for a...Ch. 19 - The following were collected for the Master Blend...Ch. 19 - An insurance company samples claim forms for...Ch. 19 - Prob. 22SECh. 19 - 23. An n = 10, c = 2 acceptance sampling plan is...Ch. 19 - Prob. 24SE
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