OPERATIONS MANAGEMENT (LL)-W/ACCESS
17th Edition
ISBN: 9781260037821
Author: CACHON
Publisher: MCG
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Textbook Question
Chapter 2, Problem 1CQ
From the perspective of process analysis, which of the following could be appropriate flow units for a hardware store?
- a. Number of workers
- b. Number of cash registers
- c. Number of customers
- d. Number of suppliers
Expert Solution & Answer
Summary Introduction
To determine: The option that could be appropriate flow units for a hardware store.
Explanation of Solution
Determine the option that could be appropriate flow units for a hardware store:
Flow units is said to be the unit of analysis that is being considered in a process analysis. For example, calls in a call center and patients in a hospital are the flow units. Here, number of customers to the hardware store is said to be appropriate flow units according to the perspective of process analysis.
Hence, option (c) is correct and options (a), (b), and (d) are incorrect.
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Students have asked these similar questions
Consider a process consisting of three resources. Assume there exists unlimited demandfor the product.• Resource 1 has a processing time of 6 minutes per unit.• Resource 2 has a processing time of 3 minutes per unit.• Resource 3 has a processing time of 5 minutes per unit.All three resources are staffed by one worker.a. Draw a process flow diagram of this process.b. What is the capacity of resource 2?c. What is the bottleneck in the process?d. What is the utilization of resource 2?e. How long does it take the process to produce 200 units starting with an empty system,assuming this is a worker-paced process?
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Chapter 2 Solutions
OPERATIONS MANAGEMENT (LL)-W/ACCESS
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