Chapter 2, Problem 1OCQ

To determine

Types of decision making systems and how robots in the workplace could affect each.

Answer to Problem 1OCQ

Solution:

There are three types of primary support systems; operational support systems, managerial support systems and strategic support system. The robots would affect the operational support system the most, than managerial support and the least affected system would be strategic support system.

Explanation of Solution

The three primary types of decision-systems are operational, managerial and strategic support systems.

Operational support systems are there to support the executions of daily day by day operational or organized choices and regularly envelop all the data contained inside a solitary business process or unit of work.

Robots would affect the operational support system the most as most of the work would be recorded or done automatically. For example most of the work in the manufacturing industries mainly the production line are taken by robots.

Managerial support systems all hierarchical data and its basic role are to help the execution of administrative investigation or semi organized choices. Supervisors regularly utilize the data to find patterns, item insights and future development projections.

This part would be partially affected but eventually 80% of the work place would be taken robots. As discussed the work of this system is to find patterns, item insights and future development projections. This could now be easily done by computers, various analytical software are available like “SAS”, R to do so.

The last support network, Strategic support systems which are characterized as those that help senior-level officials and unstructured, long haul, non-routine choices requiring judgment, assessment and understanding. The data at this level isn't as fine as at the lower levels. Commonly, administrators aren't taking a gander at the everyday tasks except making broader decisions that influence the heading of the association.

This system would be affected the least, as this broader decision would always be taken by the top level managers which cannot be robots.

Conclusion:

Thus, the types of decision making systems and how robots in the workplace could affect each are explained above.