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Accounting Information Systems

11th Edition
Ulric J. Gelinas + 3 others
ISBN: 9781337552127

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BuyFindarrow_forward

Accounting Information Systems

11th Edition
Ulric J. Gelinas + 3 others
ISBN: 9781337552127
Textbook Problem

Describe the add-on modules that may be used to complement the core functionality of an ERP system.

Summary Introduction

To explain: The add-on modules for the enterprise resource planning system.

Introduction:

Enterprise resource planning (ERP) system:

It is the combined management of different activities including the core business functions such as human resources, back room activities and other with the help of well-developed software and technology.

Explanation

The add-on modules for the enterprise resource planning system:

  • Customer relationship management – maintains customer interactions and another related database.
  • Customer self-service - which allows the customers to make inquiry and follow up on their own.
  • Salesforce automation – which automates sales tasks such as order processing, order tracking, inventory monitoring, and others...

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