A four-year-old laptop will not boot and presents error messages on screen. You have verified with the laptop technical support that these error messages indicate the motherboard has failed and needs replacing. What is the first question you should ask yourself before performing the repair?
a. Will replacing the motherboard be more costly than purchasing a new laptop?
b. Can you find a replacement motherboard?
c. Can you find the service manual to show you how to replace the motherboard?
d. Is the laptop still under warranty?
A laptop which is four years old presents an error message and is not booting. According to the laptop technical support, the reason for the error message is the failure of the motherboard. It needs replacement.
To find: The first question that must be asked before performing the repair...
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