Accounting Information Systems
11th Edition
ISBN: 9781337552127
Author: Ulric J. Gelinas, Richard B. Dull, Patrick Wheeler, Mary Callahan Hill
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Question
Chapter 2, Problem 4P
Summary Introduction
To explain: The order-to-cash process from the customer’s perspective.
Introduction:
Order –to – cash process:
It is a business process that involves the receiving and follows up of the requests of customers for the goods and services. It also contains many sub-processes.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
Create a flowchart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs.
It provides an ordering system via the telephone to its time-sensitive customers besides its regular store sales.
The automated system greets customers, asks them to choose a tone or pulse phone, and routes them accordingly.
The system checks to see whether customers have an existing account.
They can wait for the service representative to open a new account.
Customers choose between order options and are routed accordingly.
Customers can cancel the order.
Finally, the system asks whether the customer has additional requests; if not, the process terminates.
In a system like QuickBooks Online, when should you create an invoice?
a. When a customer purchases goods or services and pays you in cash at the time of the sale
b. When a customer purchases goods or services but does not pay you at the time of the sale
c. When a customer purchases goods or services and pays you by check or credit card at the time of the sale
d. When a customer purchases goods or services, but you don't want to record the sale as final
Demonstrate, using practical example how to prepare accounts from the Sales day book and Sales return day book. ?
Chapter 2 Solutions
Accounting Information Systems
Ch. 2 - Prob. 1RQCh. 2 - Describe the key features/characteristics of an...Ch. 2 - Prob. 3RQCh. 2 - Describe the methods used to integrate ERP systems...Ch. 2 - Prob. 5RQCh. 2 - What is the relationship of the organizational...Ch. 2 - Prob. 7RQCh. 2 - Prob. 8RQCh. 2 - Prob. 9RQCh. 2 - Prob. 10RQ
Ch. 2 - Describe the six steps in the order-to-cash...Ch. 2 - Prob. 12RQCh. 2 - Prob. 13RQCh. 2 - How does an enterprise system support the...Ch. 2 - List the advantages and disadvantages of an...Ch. 2 - Prob. 1DQCh. 2 - The Tigris Company is considering taking customers...Ch. 2 - Periodically, you will read in the news about one...Ch. 2 - Describe how an enterprise system can assist an...Ch. 2 - Consider a business process that you have...Ch. 2 - Describe a situation in which information would be...Ch. 2 - Prob. 7DQCh. 2 - Prob. 8DQCh. 2 - Describe the primary and supporting activities...Ch. 2 - Prob. 1SPCh. 2 - Prob. 2SPCh. 2 - Prob. 3SPCh. 2 - Prob. 4SPCh. 2 - Conduct research on the Web sites of either CIO...Ch. 2 - Prob. 2PCh. 2 - Conduct research on an ERP package, such as...Ch. 2 - Prob. 4PCh. 2 - Prob. 5PCh. 2 - Prob. 6PCh. 2 - Choose (or you instructor may designate) an ERP...
Knowledge Booster
Similar questions
- describe how would you start doing the accounting of a Shopify online store. What software would you use? What system would you put in place?arrow_forwardDescribe the data flow in the buying process that begins when the purchasing organization sends a check to a vendor to settle an invoice for goods bought.arrow_forwardAccounting Information System Prepare a step-by-step payment flowchart for a bookstore business, who's ordering inventory from their supplier. Provide an analysis/explanation of the flow of the flowchart.arrow_forward
- Which steps should be followed to set up the different types of payments accepted from clients? Gear icon> Account and settings > Payments Gear icon> All Lists > Payment Methods Gear icon> Account and settings > Sales =+New > Checkarrow_forwardAccounting Information System Prepare a payment flowchart for a bookstore business, who's already ordered items from their supplier, and will be paying the price of the said items. Provide an analysis/explanation of the flow of the flowchart.arrow_forwardWhen a customer uses a credit card such as MasterCard or VISA to buy merchandise in a store, the store owner records the sale as a/an ______________________. Group of answer choices cash sale. debit to sales and a credit to cash. credit to accounts receivable. a credit sale and debits the customer's accounts receivable account.arrow_forward
- If one of NetSolution's customers returns some merchandise that had been purchased on account (accounts receivable), NetSolutions will inform the customer that the return has been authorized as indicated by a _______ memo. Group of answer choices credit memo debit memo sales return memo sales memoarrow_forwardwrite simple steps about the posting from a sales journal to an accounts receivable ledger?arrow_forwardplease i need help with quickbooks, please tell me in quickbooks where do i supposed to records those transactions atwhich quickbooks window supposed to record? whether: bill (enter bills window)credit (enter bills window)bill pmt - check (pay bills window)check (write checks window)invoice (create invoices window)payment (receive payments window)sales receipt (enter sales receipts window)deposit (make deposit window)general journal (make general journal entries window)inventory adjust (adjust quantity/value on hand window)sales tax payment (pay sales tax window)paycheck (pay employees window)liability check (pay payroll liabilities window)transfer (transfer funds between accounts window)credit card charge (enter credit card charges window)credit memo (create credit memos/refunds window)discounts (receive payments window) Jul 2 Received a six-month insurance policy renewal from General Insurance Co. for $1,200, paid immediately, Check No. 72. Jen recorded the first six-month…arrow_forward
- What are the step(s) when using the Sales with Payment customer workflow? A. Create sales receipts deposited to the Undeposited Funds account > Create Bank Deposit B. Create Sales Receipt deposited to the checking account C. Create Bank Deposit D. Create Invoice > Receive Payment deposited to the Undeposited Funds account > Create Bank Depositarrow_forwardIn the Sales Transactions database, find the proportion of customers who used PayPal and the proportion of customers who used credit cards. Also, find the proportion that purchased a book and the proportion that purchased a DVD.arrow_forwardDescribe how you can use QuickBooks to perform the following tasks Carry out transfers between accounts Delete a Connected Bank Account Create a Budget Sorted by Customer and Service Item Enter a bill for inventory partarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- College Accounting, Chapters 1-27AccountingISBN:9781337794756Author:HEINTZ, James A.Publisher:Cengage Learning,Pkg Acc Infor Systems MS VISIO CDFinanceISBN:9781133935940Author:Ulric J. GelinasPublisher:CENGAGE LPrinciples of Accounting Volume 1AccountingISBN:9781947172685Author:OpenStaxPublisher:OpenStax College
- Accounting Information SystemsAccountingISBN:9781337619202Author:Hall, James A.Publisher:Cengage Learning,College Accounting (Book Only): A Career ApproachAccountingISBN:9781337280570Author:Scott, Cathy J.Publisher:South-Western College Pub
College Accounting, Chapters 1-27
Accounting
ISBN:9781337794756
Author:HEINTZ, James A.
Publisher:Cengage Learning,
Pkg Acc Infor Systems MS VISIO CD
Finance
ISBN:9781133935940
Author:Ulric J. Gelinas
Publisher:CENGAGE L
Principles of Accounting Volume 1
Accounting
ISBN:9781947172685
Author:OpenStax
Publisher:OpenStax College
Accounting Information Systems
Accounting
ISBN:9781337619202
Author:Hall, James A.
Publisher:Cengage Learning,
College Accounting (Book Only): A Career Approach
Accounting
ISBN:9781337280570
Author:Scott, Cathy J.
Publisher:South-Western College Pub