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Windows is displaying an error about incompatible hardware. You enter BIOS/UEFI setup to change the boot priority order so that you can boot from the Windows setup DVD to troubleshoot the system. However, when you get to the Boot screen, you find that the options to change the boot priority order are grayed out and not available. What is most likely the problem? a. You signed in to BIOS/UEFI with the user power-on password rather than the supervisor power-on password. b. A corrupted Windows installation does not allow you to make changes in BIOS/UEFI setup. c. Motherboard components are malfunctioning and will not allow you to change BIOS/UEFI options. d. The keyboard and mouse are not working.

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Comptia A+ Core 1 Exam: Guide To C...

10th Edition
Jean Andrews + 2 others
Publisher: Cengage Learning
ISBN: 9780357108376

Solutions

Chapter
Section
BuyFindarrow_forward

Comptia A+ Core 1 Exam: Guide To C...

10th Edition
Jean Andrews + 2 others
Publisher: Cengage Learning
ISBN: 9780357108376
Chapter 2, Problem 5TC
Textbook Problem
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Windows is displaying an error about incompatible hardware. You enter BIOS/UEFI setup to change the boot priority order so that you can boot from the Windows setup DVD to troubleshoot the system. However, when you get to the Boot screen, you find that the options to change the boot priority order are grayed out and not available. What is most likely the problem?

a. You signed in to BIOS/UEFI with the user power-on password rather than the supervisor power-on password.

b. A corrupted Windows installation does not allow you to make changes in BIOS/UEFI setup.

c. Motherboard components are malfunctioning and will not allow you to change BIOS/UEFI options.

d. The keyboard and mouse are not working.

Explanation of Solution

Given:

During the BIOS/UEFI settings, the option to change the existing settings of boot priority is not available.

To find: The reason why the boot priority option is not available.

Solution:

When the BIOS/UEFI set up is finished, various options are available to change the existing settings on the boot screen...

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