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Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168

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Section
BuyFindarrow_forward

Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168
Chapter 2, Problem 8SAT
Textbook Problem
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______ is a management approach to long-term organizational success through satisfying customer needs.

  1. a. Agile manufacturing
  2. b. Lean manufacturing
  3. c. Six Sigma
  4. d. Total quality management

Program Description Answer

“Total quality management” is the management approach used for long-term organizational success through satisfying customer needs.

Hence, the correct option is “D”.

Explanation of Solution

Total quality management:

  • Total Quality Management (TQM) is an extensive and organized structure that focuses on quality of the products and its improvement.
  • It is a customer-based process that includes continues development of business operations.

Explanation for incorrect options:

Agile manufacturing:

  • Agile manufacturing is the process of creation of tools and training to respond to the quickly to the customer needs.
  • It helps to gain competitive advantage.

Hence, the option “A” is wrong...

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Chapter 2 Solutions

Principles of Information Systems (MindTap Course List)
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Ch. 2 - _______________ encompasses all the activities...Ch. 2 - In the ______ organizational structure, an...Ch. 2 - Sustaining innovation results in enhancements to...Ch. 2 - An organizational change model that defines three...Ch. 2 - ______ is the ability of a product or service to...Ch. 2 - ______ is a management approach to long-term...Ch. 2 - Offshore outsourcing is a long-term business...Ch. 2 - ________ is not one of Porters five forces that...Ch. 2 - The ______ method of financial analysis does not...Ch. 2 - frequently collaborate with management, clients,...Ch. 2 - The typical information systems organization is...Ch. 2 - _______________ is a process for testing skills...Ch. 2 - What is the difference between a value chain and a...Ch. 2 - What is supply chain management?Ch. 2 - What role does an information system play in...Ch. 2 - What is technology diffusion?Ch. 2 - What are some key differences between...Ch. 2 - What is quality? What is total quality management...Ch. 2 - What is meant by the terms organizational culture...Ch. 2 - List and define four organizational structures.Ch. 2 - Sketch and briefly describe the three-stage...Ch. 2 - What is downsizing? How is it different from...Ch. 2 - What are some general strategies employed by...Ch. 2 - List and describe three popular job-finding Web...Ch. 2 - Describe the role of a CIO.Ch. 2 - Identify several personal characteristics needed...Ch. 2 - What sort of IS career would be most appealing to...Ch. 2 - How can a company encourage innovation? Give...Ch. 2 - You have been asked to participate in preparing...Ch. 2 - You have been asked to assess the success of a...Ch. 2 - Based on the analysis you performed in Discussion...Ch. 2 - Describe the advantages and disadvantages of using...Ch. 2 - Assume you are a member of a committee responsible...Ch. 2 - Identify three companies that make the...Ch. 2 - With your team, interview a manager in a...Ch. 2 - With your team, research a firm that has achieved...Ch. 2 - Do research on lean enterprise management and find...Ch. 2 - Search for information that compares the use of...Ch. 2 - Do research on an entrepreneur that you admire....Ch. 2 - Go to the U.S. Department of Labors Bureau of...Ch. 2 - How does Tescos Teradata database add value to the...Ch. 2 - How do Tescos use of augmented reality and its...Ch. 2 - Tesco collects and analyzes historical data from...Ch. 2 - How do you feel about a company, such as Tesco,...Ch. 2 - Of the five competitive forces discussed in this...Ch. 2 - Has TUIs new information system making pricing...Ch. 2 - What online travel sites have you used? Do you...Ch. 2 - Consider a bookstore that gives customers a card...

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