Financial And Managerial Accounting
15th Edition
ISBN: 9781337902663
Author: WARREN, Carl S.
Publisher: Cengage Learning,
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Chapter 28, Problem 8DQ
To determine
Explain the reason for the prevalence of common measure bias in the companies using scorecard cascading.
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How will management know if one of the hypotheses underlying the balanced scorecard is false?
What are the advantages and disadvantages of using the balanced scorecard approach to performance evaluation of managers? Can it be manipulated?
How is the use of a balanced scorecard as a performance evaluation system helpful to companies?
Chapter 28 Solutions
Financial And Managerial Accounting
Ch. 28 - How does a strategic performance measurement...Ch. 28 - What is the difference between a leading indicator...Ch. 28 - Prob. 3DQCh. 28 - How are strategic objectives and strategic...Ch. 28 - What do strategy maps show, and how do they add...Ch. 28 - Prob. 6DQCh. 28 - Prob. 7DQCh. 28 - Prob. 8DQCh. 28 - Prob. 9DQCh. 28 - Prob. 10DQ
Ch. 28 - 72 Inc. has developed a balanced scorecard with...Ch. 28 - Bluetiful Inc. has the following strategic...Ch. 28 - Moses Moonrocks Inc. has developed a balanced...Ch. 28 - Prob. 4BECh. 28 - Lonnies Shipping Co. is considering switching to...Ch. 28 - Henrys Cafe is a local restaurant that is growing...Ch. 28 - American Express Company is a major financial...Ch. 28 - Eat-n-Run Inc. owns and operates 10 food trucks...Ch. 28 - Prob. 4ECh. 28 - Apples Oranges Inc. is trying to become more...Ch. 28 - The following is the balanced scorecard for Smith...Ch. 28 - Prob. 7ECh. 28 - Coulson and Company is a large retail business...Ch. 28 - Rizzo Goal Inc. produces and sells hockey...Ch. 28 - Silver Lining Inc. has a balanced scorecard with a...Ch. 28 - Two departments within Cougar Gear Inc. are...Ch. 28 - Sunny Nights Inc. is completely powered by the...Ch. 28 - Instructions 1.Label each element of the balanced...Ch. 28 - Strategic initiatives and CSR Obj. 2, 4 Get...Ch. 28 - Hyperflash Inc. has a balanced scorecard that...Ch. 28 - Instructions 1.Based on the balanced scorecard and...Ch. 28 - Strategic initiatives and CSR Blue Skies Inc. is a...Ch. 28 - Eye Swear Inc. has a balanced scorecard that...Ch. 28 - Den-Tex Company is evaluating a proposal to...Ch. 28 - Prob. 2MADCh. 28 - Analyze CSR initiatives at Green Manufacturing...Ch. 28 - Prob. 1TIFCh. 28 - Blake McKenzie Tax Services is a company serving...Ch. 28 - Young Manufacturing Company is a startup...Ch. 28 - The fundamental concept behind strategic...Ch. 28 - Which of the following statements regarding the...Ch. 28 - The balanced scorecard provides an action plan for...Ch. 28 - Which of the following statements best describes...Ch. 28 - A sign of the successful implementation of a...
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Similar questions
What would be wrong with using two points of data in a performance measurement system to tell a company whether the amount of variation is normal or abnormal?
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Which of the following is not an objective used in the balanced scorecard approach? Customer Financial Vendor Learning and growth
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Which of the following statements regarding the balanced scorecard is not correct? a. It seeks to address the problems associated with traditional financial measures used to assess performance. b. The notion of value chain analysis plays a major role in the drawing up of a balanced scorecard. c. It relies on the perception of the users with regard to service provided. d. It is directly derived from scientific management theories.
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Should an organization focus on controllable or uncontrollable factors to effectively implement a successful performance measurement system? Explain your answer.
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Why do the measures used in a balanced scorecard differ from company to company?
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Consider variance analysis in a service industry. Is it a good thing to use or a bad thing to use? Why? What good behaviors could it encourage? What bad behaviors might it encourage? Consider a service industry you are familiar with or something like a call center or tax practice in your discussion.
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Historically, performance measurement systems have been based on accounting or other quantitative numbers. One issue is that some accounting numbers can be affected by the actions of managers, and this may result in distorted performance results. A well-designed performance measurement system should eliminate these potential conflicts, as much as possible.
There is a way to prevent these issues associated with using accounting measures as performance measures through use of nonaccounting measures in conjunction with accounting-based measures to help mitigate the problems of using accounting-based measures alone.
Most performance measurement systems today use a combination of accounting-based measures and non-accounting-based measures, short-term or long-term indicators, or quantitative and qualitative components.
True / False
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Would it be beneficial to attempt to measure each office’s individual performance with respect to the scorecard measures? Why or why not
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What is a balanced scorecard and how do companies use it? How can it help MNCs specifically
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The tendency for managers to behave like the performance metrics are the strategic objectives is known as
a.
motivated reasoning
b.
common measures bias
c.
surrogation
d.
metrics errors
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Which of the following statements about the balanced scorecard approach is false?
It requires managers to focus on financial measures more than nonfinancial measures.
It looks at performance from the following perspectives: financial, customer, internal business, and learning and growth.
It helps balance short-term operating performance with long-term strategies.
It recognizes that traditional measures of performance are often not adequate to fully assess a company’s performance.
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Which of the following statements regarding the balanced scorecard is not correct?a. It seeks to address the problems associated with traditional financial measures used to assess performance.b. The notion of value chain analysis plays a major role in the drawing up of a balanced scorecard.c. It relies on the perception of the users with regard to service provided.d. It is directly derived from scientific management theories.
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