Chapter 3, Problem 1EGDQ

a)

Explanation of Solution

Kant’s categorical imperative:

The Kant’s categorical imperative is desired by the philosopher “Immanuel Kant” and he defined as that an “imperative” is a something that a person have to do.

For example, suppose a person wants to stop for being a thirsty then he has to drink, so in that ways we can says it is an “imperative”. And this will also know as the categorical /direct imperative.

• Kant’s categorical imperative states that one should behave in such a way that one would want the behavior to be a universal law.
• Cheating the customers is not ethical behavior, which is if all the company tries to deceive their customer then there won’t exists any honesty.
• Convincing their customers by making communication of real people with the bots is unethical. People are not aware that only bots were used to interact with them.

Therefore, according to Kant’s categorical imperative it is unethical to use bots to communicate with the customers.

b)

Explanation of Solution

Utilitarianism perspective:

Utilitarianism is nothing but a moral theory that states that the greatest act is the one that increases utility.

• According to utilitarian perspective, using bots on dating site is not ethical as it brings benefits only to the company.
• Customers are harmed financially, because they pay for the service provided by the company.
• The company is trying to cheat the customers by using automated bots instead of real people.
• They also demolish the time of people who spent in chatting with the bots.

Therefore, according to utilitarian perspective, it is unethical to use bots to communicate with the customers.