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Systems Analysis and Design (Shell...

11th Edition
Scott Tilley + 1 other
ISBN: 9781305494602

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Chapter
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BuyFindarrow_forward

Systems Analysis and Design (Shell...

11th Edition
Scott Tilley + 1 other
ISBN: 9781305494602
Textbook Problem

What is total cost of ownership (TCO)? What costs often are underestimated?

Program Plan Intro

Total cost of ownership and costs that are often underestimated.

Program Explanation

Direct and indirect cost contribute towards total cost of ownership. Financial estimates which includes direct and indirect cost of the system is known as total cost of ownership. This involves cost of developing a system which is obviously direct cost and also estimate indirect cost such as user support, downtime productivity losses, time delay cost, increase cost of hardware or software purchase, training, etc...

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