Essentials Of Statistics For Business & Economics
9th Edition
ISBN: 9780357045435
Author: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
Publisher: South-Western College Pub
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Textbook Question
Chapter 5.6, Problem 46E
Phone calls arrive at the rate of 48 per hour at the reservation desk for Regional Airways.
- a. Compute the
probability of receiving three calls in a 5-minute interval of time. - b. Compute the probability of receiving exactly 10 calls in 15 minutes.
- c. Suppose no calls are currently on hold. If the agent takes 5 minutes to complete the current call, how many callers do you expect to be waiting by that time? What is the probability that none will be waiting?
- d. If no calls are currently being processed, what is the probability that the agent can take 3 minutes for personal time without being interrupted by a call?
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Please conduct a step by step of these statistical tests on separate sheets of Microsoft Excel. If the calculations in Microsoft Excel are incorrect, the null and alternative hypotheses, as well as the conclusions drawn from them, will be meaningless and will not receive any points.
4. One-Way ANOVA: Analyze the customer satisfaction scores across four different product categories to determine if there is a significant difference in means.
(Hints: The null can be about maintaining status-quo or no difference among groups)
H0 =
H1=
Please conduct a step by step of these statistical tests on separate sheets of Microsoft Excel. If the calculations in Microsoft Excel are incorrect, the null and alternative hypotheses, as well as the conclusions drawn from them, will be meaningless and will not receive any points
2. Two-Sample T-Test: Compare the average sales revenue of two different regions to determine if there is a significant difference.
(Hints: The null can be about maintaining status-quo or no difference among groups; if alternative hypothesis is non-directional use the two-tailed p-value from excel file to make a decision about rejecting or not rejecting null)
H0 =
H1=
Please conduct a step by step of these statistical tests on separate sheets of Microsoft Excel. If the calculations in Microsoft Excel are incorrect, the null and alternative hypotheses, as well as the conclusions drawn from them, will be meaningless and will not receive any points
3. Paired T-Test: A company implemented a training program to improve employee performance. To evaluate the effectiveness of the program, the company recorded the test scores of 25 employees before and after the training. Determine if the training program is effective in terms of scores of participants before and after the training.
(Hints: The null can be about maintaining status-quo or no difference among groups; if alternative hypothesis is non-directional, use the two-tailed p-value from excel file to make a decision about rejecting or not rejecting the null)
H0 =
H1=
Conclusion:
Chapter 5 Solutions
Essentials Of Statistics For Business & Economics
Ch. 5.1 - Consider the experiment of tossing a coin twice....Ch. 5.1 - Consider the experiment of a worker assembling a...Ch. 5.1 - 3. Three students scheduled interviews for summer...Ch. 5.1 - In January the U.S. unemployment rate dropped to...Ch. 5.1 - To perform a certain type of blood analysis, lab...Ch. 5.1 - Listed is a series of experiments and associated...Ch. 5.2 - 7. The probability distribution for the random...Ch. 5.2 - 8. The following data were collected by counting...Ch. 5.2 - For unemployed persons in the United States, the...Ch. 5.2 - The percent frequency distributions of job...
Ch. 5.2 - A technician services mailing machines at...Ch. 5.2 - New Cable Subscribers. Spectrum provides cable...Ch. 5.2 - A psychologist determined that the number of...Ch. 5.2 - 14. The following table is a partial probability...Ch. 5.3 - The following table provides a probability...Ch. 5.3 - The following table provides a probability...Ch. 5.3 - Golf Scores. During the summer of 2018, Coldstream...Ch. 5.3 - 18. The American Housing Survey reported the...Ch. 5.3 - New Tax Accounting Clients. New legislation passed...Ch. 5.3 - The probability distribution for damage claims...Ch. 5.3 - The following probability distributions of job...Ch. 5.3 - 22. The demand for a product of Carolina...Ch. 5.3 - 23. In Gallup’s Annual Consumption Habits Poll,...Ch. 5.3 - 24. The J. R. Ryland Computer Company is...Ch. 5.4 - Given below is a bivariate distribution for the...Ch. 5.4 - A person is interested in constructing a...Ch. 5.4 - The Chamber of Commerce in a Canadian city has...Ch. 5.4 - PortaCom has developed a design for a high-quality...Ch. 5.4 - J.P. Morgan Asset Management publishes information...Ch. 5.4 - In addition to the information in exercise 29 on...Ch. 5.5 - Consider a binomial experiment with two trials and...Ch. 5.5 - 32. Consider a binomial experiment with n = 10 and...Ch. 5.5 - 33. Consider a binomial experiment with n = 20 and...Ch. 5.5 - 34. For its Music 360 survey, Nielsen Co. asked...Ch. 5.5 - The Center for Medicare and Medical Services...Ch. 5.5 - 36. When a new machine is functioning properly,...Ch. 5.5 - Americans Saving for Retirement. According to a...Ch. 5.5 - Military radar and missile detection systems are...Ch. 5.5 - Market-share-analysis company Net Applications...Ch. 5.5 - 42. A Gallup Poll showed that 30% of Americans are...Ch. 5.5 - Tracked Emails. According to a 2017 Wired magazine...Ch. 5.6 - 44. Consider a Poisson distribution with μ =...Ch. 5.6 - 45. Consider a Poisson distribution with a mean of...Ch. 5.6 - 46. Phone calls arrive at the rate of 48 per hour...Ch. 5.6 - 911 Calls. Emergency 911 calls to a small...Ch. 5.6 - Motor Vehicle Accidents in New York City. In a...Ch. 5.6 - Airline passengers arrive randomly and...Ch. 5.6 - According to the National Oceanic and Atmospheric...Ch. 5.6 - Emails Received. According to a 2017 survey...Ch. 5.7 - Suppose N = 10 and r = 3. Compute the...Ch. 5.7 - 53. Suppose N = 15 and r = 4. What is the...Ch. 5.7 - Online Holiday Shopping. More and more shoppers...Ch. 5.7 - Prob. 55ECh. 5.7 - 56. Axline Computers manufactures personal...Ch. 5.7 - The Zagat Restaurant Survey provides food, decor,...Ch. 5.7 - Prob. 58ECh. 5 - 59. The U.S. Coast Guard (USCG) provides a wide...Ch. 5 - 60. The Car Repair Ratings website provides...Ch. 5 - 61. The budgeting process for a midwestern college...Ch. 5 - 62. A bookstore at the Hartsfield-Jackson Airport...Ch. 5 - The Knowles/Armitage (KA) group at Merrill Lynch...Ch. 5 - 64. The Pew Research Center surveyed adults who...Ch. 5 - Investing in the Stock Market. According to a 2017...Ch. 5 - Many companies use a quality control technique...Ch. 5 - 67. PBS News Hour reported that 39.4% of Americans...Ch. 5 - 68. Mahoney Custom Home Builders, Inc. of Canyon...Ch. 5 - Arrivals to a Car Wash. Cars arrive at a car wash...Ch. 5 - 70. A new automated production process averages...Ch. 5 - A regional director responsible for business...Ch. 5 - Customer arrivals at a bank are random and...Ch. 5 - 73. A deck of playing cards contains 52 cards,...Ch. 5 - 74. U.S. News & World Report’s ranking of...Ch. 5 - Great Grasslands Grains, Inc. (GGG) manufactures...Ch. 5 - Harriet McNeil, proprietor of McNeil’s Auto Mall,...Ch. 5 - Several years ago, management at Tuglar...
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