Essentials of Business Communication (MindTap Course List)
Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 6, Problem 14CT
Summary Introduction

To determine: The reason for responding when he receives congratulatory note or some other written pat on the back.

Introduction: A congratulatory note is for showing the appreciation for someone's work. These are written notes that are sent for appreciating a person for his actions or achievements.

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Decide whether to send a memo or a letter for each of the following situations and justify your choice. • You are a head of a regional office and you have to leave the country for a period of one month to attend a training. You need to inform the employees about your absence and who is the person who would be the officer in charge during your absence. • You are a communication manager of an IT company. You have been facingsome cyber-attacks and you need to inform your clients and partners about it.• You are an executive assistant, and you need to notify the team about anupcoming meeting.
Good day, please match the first photo from the left to its corresponding partners from the right photo, I prefer some brief explanation to be able to understand it thanks!
You have been employed in the hospital’s business office for 12 years. Starting in a clerical capacity, you worked your way up through several jobs in the department. You consider yourself friends with all 14 other business office employees, and at least two of them are among your closest friends. Recently you were appointed business office manager. You willingly accepted the position. You believe that although one or two persons in the department may feel some slight resentment over your appointment, they are, for the most part, supportive. However, you realize that as a supervisor, it may sometimes be necessary for you to do things that are inconsistent with your feelings for this group of people, these people with whom you have worked for so long. Questions: Describe the effect of interpersonal communication when the supervisor is doing the talking. Describe the effect of interpersonal communication when the supervisor is doing the listening.
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