MKTG 9 (with Online, 1 term (6 months) Printed Access Card) (New, Engaging Titles from 4LTR Press)
MKTG 9 (with Online, 1 term (6 months) Printed Access Card) (New, Engaging Titles from 4LTR Press)
9th Edition
ISBN: 9781285860169
Author: Charles W. Lamb, Joe F. Hair, Carl McDaniel
Publisher: Cengage Learning
Question
Book Icon
Chapter 6, Problem 1LO
Summary Introduction

To discuss: The reason for which the marketing manager must understand consumer behaviour.

Consumer behaviour is the study of how a customer makes the buying decision. Marketer records every action of the customer in the market place to know the buying behaviour of the customer.

Expert Solution & Answer
Check Mark

Explanation of Solution

The reason for which the marketing manager must understand consumer behaviour is as follows:

The performance of the customer goods and services would change constantly. Marketing manager should understand their requirements in order to create an appropriate marketing mix for a definite market. Therefore, it is necessary for the marketing managers to have a complete knowledge of consumer behaviour.

Consumer behaviour defines the way customers make buying decisions and the way they use and dispose the purchased products and services. Value is a personal valuation of net worth that obtains from making a purchase. Based on the perceived value the purchases are made that is what the they expects to get.

Want to see more full solutions like this?

Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!
Students have asked these similar questions
Explain the term consumer-oriented marketing?
Explain the term Consumer-generated marketing?
Explain how marketers may unethically manipulate consumers’ behaviors?

Chapter 6 Solutions

MKTG 9 (with Online, 1 term (6 months) Printed Access Card) (New, Engaging Titles from 4LTR Press)

Knowledge Booster
Background pattern image
Recommended textbooks for you
  • Text book image
    Contemporary Marketing
    Marketing
    ISBN:9780357033777
    Author:Louis E. Boone, David L. Kurtz
    Publisher:Cengage Learning
Text book image
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning