Fundamentals of Information Systems

8th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781305082168
Chapter 6, Problem 2.1CTQ
Textbook Problem

The Thiokol engineers doubted the reliability of the analyses they ran on the data in their system. Why do you think Thiokol and NASA managers found it so hard to believe that the engineers might be right and the system output might be wrong?

Program Plan Intro

The reason behind the thinking of Thiokol and the reason NASA managers trusting their computer system more than their engineers.

Explanation of Solution

"Challenger" the shuttle orbiter, was launched on January 28,1986 was exploded 73 seconds after liftoff. In this explosion, Challenger was torn apart and seven astronauts were killed.

On the evening of January 27, 1986, Morton Thiokol engineers expressed concerns about the launching the shuttle under cold weather conditions.

The data provided by the group decision support system indicated that the O-ring seals would withstand with such low temperature where engineers doubted the accuracy of the computer database...

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Chapter 6 Solutions

Fundamentals of Information Systems
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Ch. 6 - How can GIS be used to facilitate the sitting of...Ch. 6 - The group support system recorded the interaction...Ch. 6 - In what other ways can tracking individual...Ch. 6 - The Thiokol engineers doubted the reliability of...Ch. 6 - What lessons can be learned from the Challenger...Ch. 6 - During which stage of the problem-solving process...Ch. 6 - The three stages of derision making are augmented...Ch. 6 - ____________ decisions deal with typically onetime...Ch. 6 - A decision that inventory should be ordered when...Ch. 6 - A satisificing model is one that will find a good...Ch. 6 - A(n) _______________ presents a set of key...Ch. 6 - The ____________ defines the accounting categories...Ch. 6 - Financial accounting and managerial accounting are...Ch. 6 - ______________ is an independent business unit...Ch. 6 - Decision support systems are designed solely for...Ch. 6 - What component of a decision support system allows...Ch. 6 - The __________ approach is a structured,...Ch. 6 - The __________________ is a structured method for...Ch. 6 - There are several multi-voting processes that can...Ch. 6 - What is the difference between decision making and...Ch. 6 - What is a satisficing model? What is an...Ch. 6 - Identify and brief1y describe the three stages of...Ch. 6 - What is the difference between a structured and an...Ch. 6 - Give several examples of heuristics that you use...Ch. 6 - Identify and briefly describe the basic kinds of...Ch. 6 - Describe the difference between a profit center,...Ch. 6 - How can a social networking site be used in a DSS?Ch. 6 - What are the primary activities supported by a...Ch. 6 - Describe the functions of a human resource MIS.Ch. 6 - What is a geographic information system? Give an...Ch. 6 - How can location analysis be used in a marketing...Ch. 6 - 13. List some software tools used in group support...Ch. 6 - Identify and briefly describe the primary...Ch. 6 - State the objective of a group Support system...Ch. 6 - Identify and briefly describe five decision-making...Ch. 6 - What is a decision room and when might one be...Ch. 6 - Think of an important problem you had to solve...Ch. 6 - Identify a problem that would benefit from using...Ch. 6 - Describe the key features of a human resource MIS...Ch. 6 - Why is auditing so important in a financial MIS?...Ch. 6 - Describe two industries where a marketing MIS is...Ch. 6 - Pick a company and research its human resource...Ch. 6 - Under what conditions and for what types of...Ch. 6 - What functions do DSSs support in business...Ch. 6 - How is decision making in a group environment...Ch. 6 - You have been hired to develop group support...Ch. 6 - Use the Internet to identify two GSS software...Ch. 6 - Review the summarized consolidated statement of...Ch. 6 - As the head buyer for a major supermarket chain,...Ch. 6 - Do research on the Web to find an example of an...Ch. 6 - 2. Use the Internet to explore applications for...Ch. 6 - Software, such as Microsoft Excel, is often used...Ch. 6 - What decisions are critical for success in a...Ch. 6 - Describe the features of a decision support system...Ch. 6 - Irish Life had a business software that was only...Ch. 6 - What steps can companies take to make sure that...Ch. 6 - What data do financial experts at a company like...Ch. 6 - Irish Life is now offering online tools that...Ch. 6 - As a manager, you must choose between two...Ch. 6 - As manager of a Mando factory, you might be faced...Ch. 6 - Managers at Mando receive daily and monthly...Ch. 6 - Explain why it would be more difficult for Mando...

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