Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 6, Problem 6.4AAC
Summary Introduction
To Determine:
A response on the various online posts on Facebook.
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1 You work as an executive in the company, write a memorandum to all employees about increasing absenteeism and turnover in the last few months and warn them about the immediate action company takes and the penalty for such act.
1. Most people in today's workplace are:
A. Connected electronically
B. Not knowledgeable of today's technology
C. Rarely utilize technology
D. Both Not knowledgeable of today's technology and Rarely utilize technology
2. In today's workplace, it is acceptable and appropriate to utilize emoticons:
A. Only when composing an e-mail
B. Only when responding to an e-mail
C. Only if it is a non-business related message
D. None of these
3. If you anticipate an important message on your communication device during a meeting:
A. Do not attend the meeting
B. Do not respond until after the meeting
C. View it discretely
D. None of these
1. Which of the following is not an appropriate e-mail subject line?
A. Hello
B. Important
C. Urgent
D. All of these
2. Other than e-mail other primary means of communication for companies include using:
A. A Wiki and/or Blog
B. A Wiki and/or instant messaging
C. Both A Wiki and/or Blog and A Wiki and/or instant messaging
D. None of these
3. Basic guidelines for using electronic communication devices in the workplace are:
A. When you are alone, in a private area, and its use is permitted
B. Any time during a meeting
C. Any time at work
D. All of these
Chapter 6 Solutions
Essentials of Business Communication (MindTap Course List)
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- Give explanation Read this email, and consider: If your purpose was to condense the body of this email into a single sentence, which of the following sentences should you use? "Andrew, I really appreciated your participation and attendance at the meeting today. It was so great to see you. I was wondering if maybe you could forward me the memo you mentioned? I think it could be really useful for the project I’m working on today, and we’re getting a little behind so I’d really appreciate it. Let me know, and we should talk soon! Sincerely, Angela” I really appreciated your participation and attendance at the meeting it was so great to see you today and you should send me that memo that you mentioned because I could really use it on this project I am behind on okay talk soon. I was wondering if maybe you could forward me the memo you mentioned at the meeting today? That memo you mentioned at the meeting today could be really useful for the project I’m working on…arrow_forwardi. Why should not you report bad news directly when composing a bad news email? ii. Doodling is a pre-writing technique to brainstorm ideas. Give an example to demonstrate the technique.arrow_forwardFinal Examination925 North Spurgeon Street, Santa Ana, CA 92701Text: Author(s):Publisher:.calcoast.edu”>www.calcoast.eduPhone: 714-547-9625 Fax: 714-547-5777Business Communications TodayEleventh Edition, 2012ISBN-13: 978-0-13-253955-5Courtland Bovee and John V. ThillPearson Prentice Hall12/14BAM 312Business CommunicationsAll rights reserved. No part of this book may be reproduced or transmittedin any form or by any means, electronic or mechanical, including photocopying,recording or by any information storage and retrieval system without writtenpermission from the publisher, except for the inclusion of brief quotationin review.Copyright © 2014 by California Coast University5Final ExaminationBAM 312 Business CommunicationsMultiple Choice Questions (Enter your answers on the enclosed answer sheet)1. The term corporate culture refers to ___________.a. the number of organizational levels within a corporationb. a company’s sponsorship of events such as…arrow_forward
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