Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 7, Problem 14CT
Summary Introduction
To critically think about:
Reaction to indirect strategy in writing and speaking.
Introduction:
When there is certain information which is not so favorable for the other person but needs to be communicated to him, there are two ways in which it can be done. Either it needs to be communicated directly which is the direct strategy and the second one is an indirect strategy where it is communicated in a positive manner and in an indirect way.
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Chapter 7 Solutions
Essentials of Business Communication (MindTap Course List)
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