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A+ Guide to Hardware (Standalone B...

9th Edition
Jean Andrews
ISBN: 9781305266452

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A+ Guide to Hardware (Standalone B...

9th Edition
Jean Andrews
ISBN: 9781305266452
Textbook Problem
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If a PS/2 keyboard does not work on your system and yet you know the keyboard is good, what is the best solution?

a. Disable the PS/2 port in UEFI/BIOS setup and use a PS/2 splitter to install a keyboard and mouse using the PS/2 mouse port.

b. Install a USB keyboard on a USB port.

c. Exchange the PS/2 port on your motherboard.

d. Replace the motherboard.

Program Explanation

Given:

PS/2 keyboard does not support the system but the keyboard is working fine.

To find: The reason why PS/2 keyboard is not working on the system.

Solution:

In this case, disable the PS/2 port in BIOS setup. For disabling the PS/2 port, install the new keyboard by using PS/2 splitter for the BIOS setup changes. Also, connect the mouse with PS/2 mouse port. Therefore, after changing the BIOS setup, the problem will get resolved.

Hence, option (a) is the correct answer.

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