If a PS/2 keyboard does not work on your system and yet you know the keyboard is good, what is the best solution?
a. Disable the PS/2 port in UEFI/BIOS setup and use a PS/2 splitter to install a keyboard and mouse using the PS/2 mouse port.
b. Install a USB keyboard on a USB port.
c. Exchange the PS/2 port on your motherboard.
d. Replace the motherboard.
PS/2 keyboard does not support the system but the keyboard is working fine.
To find: The reason why PS/2 keyboard is not working on the system.
In this case, disable the PS/2 port in BIOS setup. For disabling the PS/2 port, install the new keyboard by using PS/2 splitter for the BIOS setup changes. Also, connect the mouse with PS/2 mouse port. Therefore, after changing the BIOS setup, the problem will get resolved.
Hence, option (a) is the correct answer.
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