Fundamentals of Information Systems

9th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781337097536



Fundamentals of Information Systems

9th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781337097536
Chapter 7, Problem 3LO
Textbook Problem

List some of the tools and techniques used in knowledge management.

Program Plan Intro

Different tools and techniques of Knowledge management.

Explanation of Solution

Knowledge management is a process of managing knowledge and information of an organization which further helps in a better decision making with the use of that knowledge and information. There are different tools and techniques associated with Knowledge management which are described as below:

  • Knowledge bases: Knowledge base contains multiple kinds of information and knowledge like text, videos, multimedia files, links, tutorials or any other relevant material. This information is used by the knowledge management for better decision making. The knowledge bases should be updated timely with the help of expertise team which manages the knowledge bases.
  • Communities of Practice: CoP is a group of people that shares common goals and interests and therefore shares knowledge with each other to achieve their goals...

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Chapter 7 Solutions

Fundamentals of Information Systems
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