Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
Question
Chapter 8, Problem 1CQ
Summary Introduction

To identify: If the given scenario is a lean process.

Expert Solution & Answer
Check Mark

Explanation of Solution

Correct option: (b)

Correct answer:

No.

Justification:

The lean process is a way to create a more effective business by eliminating any needless practices and improving the overall efficiency of the process. Lean processes focus on improving the products and services depending on the requirements of the customers. The given scenario cannot be considered because the surgeon emphasizes the reduction of waste of the doctor and operating room resources. But the surgeon is achieving this at the expense of the patient who now wastes 6 hours of flow time waiting for getting attended.

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Students have asked these similar questions
The text presents multiple techniques that service firms can use to make their processes leaner. Which technique is demonstrated by a restaurant that offers special discounts mid-week to attract more demand during a traditionally slow period? Vary income level Reduce inventory levels Level the facility load Eliminate unnecessary activities Reduce labor equipment
Match Lean Operations, JIT, and TPS with the conceptsLO 16.5 Kanban is the Japanese word for:shown below:a) Continuous improvement and a focus on exactly whatthe customer wants, and when.b) Supply the customer with exactly what the customerwants when the customer wants it, without waste,through continuous improvement.c) Emphasis on continuous improvement, respect forpeople, and standard work practices.
You arrive at the airport and wonder to what extent the security checkpoint is a leanoperation. Among other things, you observe that it takes about 30 seconds to check anID, scan a passenger for weapons, and X-ray their luggage. However, the average customer spends about 20 minutes in the process. This observation is an example of whichof the following?a. Waste of capacityb. Waste of a flow unit’s timec. Waste of materialsd. This observation is unrelated to lean.
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Similar questions
  • True or False: An objective of lean operations is the increase of inventory to the lowest possible levels: the continuous commitment to finding ways to reduce inventory, not just in the obvious places such as warehouses, but in other places where inventory can “hide,” such as on a firm’s plant floor, on carousels, on conveyors, or in transit.
    True or False: Lean production aims to minimize waste and maximize efficiency by continuously improving processes and eliminating non-value-added activities.
    Charming Fashion, a Spanish company that manufactureshandbags and shoes for young customers, has decided to in-troduce aspects of lean systems into its processes. It is espe-cially interested in the Kanban system since some of its moreimportant buyers are Japanese department stores that favorthis aspect of lean systems. The company has two choices,one is to introduce the single-card Kanban system, which hasthe advantage of simplicity and it’s designed to facilitate theflow of materials while maintaining control of inventory lev-els. The other, which would be suitable for its differentiatedand articulated product lines, is the two-card system. Thiswill be based on a withdrawal card and a production-ordercard. While this is more complex, it will allow CharmingFashion to control inventory quantities more closely.a. What should the company do? Explain the reasoningprocess.b. Apart from applying the Kanban card system, what otheroptions are available to the company?
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