Chapter 9, Problem 1TC

### A+ Guide to Hardware (Standalone B...

9th Edition
Jean Andrews
ISBN: 9781305266452

Chapter
Section

### A+ Guide to Hardware (Standalone B...

9th Edition
Jean Andrews
ISBN: 9781305266452
Textbook Problem
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# Linda has been assigned the job of connecting five computers to a network. The room holding the five computers has three network jacks that connect to a switch in an electrical closet down the hallway. Linda decides to install a second switch in the room. The new switch has four network ports. She uses one port to connect the switch to a wall jack. Now she has five ports available (two wall jacks and three switch ports). While installing and configuring the NICs in the five computers, she discovers that the PCs connected to the two wall jacks work fine, but the three connected to the switch refuse to communicate with the network. What could be wrong and what should she try next?

Program Explanation

Given:

The five computers with three network jacks are connected to a hallway switch.

The second switch is to be installed in a room which has four network ports, one of which is used to connect the switch to a wall jack.

Five ports are available: three switch ports in a room and two wall jacks.

While configuring, computers connected to the wall jacks work fine, whereas computers connected to the room’s switch are not able to connect to the established network.

To find:The way to diagnose the problem, and the next step that Linda should take after a failed attempt at connecting the computers to the network ports.

Solution:

To diagnose Linda’s failed attempt at installation, and to configure the network while installing with the computer, the following measures should be attempted:

Try to test the non-working computer by connecting it with the wall jack. If it works, then there is a problem with the switch, or with the wall jack to which the switch was connected.

To overcome the above-stated problem:

Try installing the switch on a good jack or replace the switch’s cable. If the issue persists, replace the switch itself.

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