Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Question
Chapter 9, Problem 9.8AAC
Summary Introduction
To Determine:
Conclusions that are drawn from the research and discussion.
Introduction:
A memorandum letter or simply known as the memo is a letter containing a statement that is usually written by higher authorities of an organization for the purpose of sharing information.
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Chapter 9 Solutions
Essentials of Business Communication (MindTap Course List)
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- How are you managing your e-mails now? Are you mixing personal and school and work-related e-mails in the same account?arrow_forwardHow would you communicate to a colleague that is sending too many FYI e-mails, sending too may unclear e-mails, or copying too many people on her messages?arrow_forwardWhat security risks would a company need to consider when utilizing smartphone apps for work?arrow_forward
- Crisis management is an essential aspect of organizational management that involves preparing for, responding to, and recovering from unexpected events or emergencies that could potentially disrupt operations or harm the organization's reputation. These crises can range from natural disasters and cyberattacks to product recalls and public relations scandals. Effective crisis management requires a proactive approach, including risk assessment, contingency planning, and clear communication strategies. Organizations must establish crisis management teams, assign roles and responsibilities, and conduct regular drills or simulations to test their response plans. During a crisis, swift and decisive action, transparent communication, and empathy are crucial to minimize damage and regain stakeholders' trust. Post-crisis evaluation and learning also play a vital role in improving preparedness and resilience for future incidents. Question: What are some key elements of a successful crisis…arrow_forwardPlease original work... Discuss the importance of reputation management in relation to an organization's credibility. If a PR person only has their credibility to offer and is only as good as his or her deserved reputation, how can social media help or harm that reputation? Please add referencearrow_forwardDiscuss the key elements of positive and proactive communications that are missing in the below scenario and any other aspects of the situation you feel need to be corrected (and why). Also, complete any tasks within the scenario. A. One-on-one supervisor with employeesYour peer (a first-line supervisor at a major retail store) is conducting a performance evaluation of a subordinate in the break room, where numerous other employees are eating lunch. Your peer is raising their voice and noticeably frustrated with the employee. The employee is attempting to defend their position but it is obvious your peer will not let them get a word in edge-wise. You notice numerous other employees shaking their heads. You decide to approach your peer (also a friend) and address what you saw. What do you say? B.arrow_forward
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