Browse All Chapters of This Textbook
Chapter 1 - Creating Customer Relationships And Value Through MarketingChapter 1.1 - Marketing: Delivering Value To CustomersChapter 1.2 - Discovering Consumer NeedsChapter 1.3 - Satisfying Consumer NeedsChapter 1.4 - Relationship Marketing: Easy To Understand, Hard To DoChapter 1.5 - Evolution Of The Market OrientationChapter 2 - Developing Successful Organizational And Marketing StrategiesChapter 2.1 - Kinds Of OrganizationsChapter 2.2 - Organizational Foundation: Why Does It Exist?Chapter 2.3 - Tracking Strategic Performance With Marketing Analytics
Chapter 2.4 - A Look Around: Where Are We Now?Chapter 2.5 - Principles Underlying The Strategic Marketing ProcessChapter 2.6 - The Implementation Phase Of The Strategic Marketing ProcessChapter 2.7 - The Evaluation Phase Of The Strategic Marketing ProcessChapter 3 - Understanding The Marketing Environment, Ethical Behavior,and Social ResponsibilityChapter 3.1 - An Environmental Scan Of Today’s MarketplaceChapter 3.2 - DemographicsChapter 3.3 - Macroeconomic ConditionsChapter 3.4 - Technology Of TomorrowChapter 3.5 - Alternative Forms Of CompetitionChapter 3.6 - Protecting CompetitionChapter 3.7 - Societal Culture And NormsChapter 3.8 - Three Concepts Of Social ResponsibilityChapter 4 - Understanding Consumer BehaviorChapter 4.1 - Problem Recognition: Perceiving A NeedChapter 4.2 - Consumer Involvement Affects Problem SolvingChapter 4.3 - Consumer Motivation And PersonalityChapter 4.4 - Personal InfluenceChapter 5 - Understanding Organizations As CustomersChapter 5.1 - Organizational BuyersChapter 5.2 - Demand CharacteristicsChapter 5.3 - The Buying Center: A Cross-functional GroupChapter 5.4 - Prominence Of Online Buying In Organizational MarketsChapter 6 - Understanding And Reaching Global Consumers And MarketsChapter 6.1 - Global Perspective On World TradeChapter 6.2 - Economic Protectionism By Individual CountriesChapter 6.3 - Cultural DiversityChapter 6.4 - ExportingChapter 6.5 - Product And Promotion StrategiesChapter 7 - Marketing Research: From Customer Insights To ActionsChapter 7.1 - What Is Marketing Research?Chapter 7.2 - Five-step Marketing Research ApproachChapter 7.3 - Secondary Data: InternalChapter 7.4 - Primary Data: Watching PeopleChapter 7.5 - Analyze The DataChapter 7.6 - Judgments Of The Decision MakerChapter 8 - Market Segmentation, Targeting, And PositioningChapter 8.1 - What Market Segmentation MeansChapter 8.2 - Step 1: Group Potential Buyers Into SegmentsChapter 8.3 - Criteria To Use In Forming The SegmentsChapter 8.4 - Step 3: Develop A Market-product Grid And Estimate The Size Of MarketsChapter 8.5 - Two Approaches To Product PositioningChapter 9 - Developing New Products And ServicesChapter 9.1 - A Look At Goods, Services, And IdeasChapter 9.2 - Classifying ProductsChapter 9.3 - The Uniqueness Of ServicesChapter 9.4 - What Is A New Product?Chapter 9.5 - Marketing Reasons For New-product FailuresChapter 9.6 - Stage 1: New-product Strategy DevelopmentChapter 10 - Managing Successful Products, Services, And BrandsChapter 10.1 - Introduction StageChapter 10.2 - Role Of A Product ManagerChapter 10.3 - Brand Personality And Brand EquityChapter 10.4 - Creating Customer Value And Competitive Advantage Through Packaging And LabelingChapter 10.5 - Product (service)Chapter 11 - Pricing Products And ServicesChapter 11.1 - What Is A Price?Chapter 11.2 - Estimating DemandChapter 11.3 - The Importance Of Controlling CostsChapter 11.4 - Identifying Pricing ObjectivesChapter 11.5 - Step 1: Select An Approximate Price LevelChapter 12 - Managing Marketing Channels And Supply ChainsChapter 12.1 - What Is A Marketing Channel Of Distribution?Chapter 12.2 - Marketing Channels For Consumer Products And ServicesChapter 12.3 - Factors Affecting Channel Choice And ManagementChapter 12.4 - Supply Chains Versus Marketing ChannelsChapter 13 - Retailing And WholesalingChapter 13.1 - Consumer Utilities Offered By RetailingChapter 13.2 - Form Of OwnershipChapter 13.3 - Automatic VendingChapter 13.4 - Retail PricingChapter 13.5 - The Wheel Of RetailingChapter 13.6 - Merchant WholesalersChapter 14 - Implementing Interactive And Multichannel MarketingChapter 14.1 - Marketing Challenges In Two EnvironmentsChapter 14.2 - What Consumers Buy OnlineChapter 14.3 - Why Consumers Shop And Buy OnlineChapter 14.4 - Who Is The Cross-channel Consumer?Chapter 15 - Integrated Marketing Communications And Direct MarketingChapter 15.1 - Encoding And Decoding MessagesChapter 15.2 - AdvertisingChapter 15.3 - The Target AudienceChapter 15.4 - Identifying The Target AudienceChapter 15.5 - The Growth Of Direct MarketingChapter 16 - Advertising, Sales Promotion, And Public RelationsChapter 16.1 - Product AdvertisementsChapter 16.2 - Identifying The Target AudienceChapter 16.3 - Different Media AlternativesChapter 16.4 - Consumer-oriented Sales PromotionsChapter 16.5 - Public RelationsChapter 17 - Using Social Media And Mobile Marketing To Connect With ConsumersChapter 17.1 - What Are Social Media?Chapter 17.2 - Comparing Four Social MediaChapter 17.3 - Selecting Social MediaChapter 17.4 - Measuring The Results Of Social Media Marketing ProgramsChapter 17.5 - The Convergence Of Real And Digital WorldsChapter 18 - Personal Selling And Sales ManagementChapter 18.1 - Nature Of Personal Selling And Sales ManagementChapter 18.2 - Order-taking SalespeopleChapter 18.3 - Prospecting: Identifying And Qualifying Prospective CustomersChapter 18.4 - Sales Plan Formulation: Setting Direction
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The benefits or wants of the consumer met by the given four products are as follows: Product FH: It...The statement of mission is an evidence that the organization functions in a society, usually...Given information: Company G is the manufacturer of baby food in small and single-sized containers....The attributes of smart phone, which are considered most significant includes the price, voice...The three various organizational markets includes the following: Reseller Industrial Government The...Given statement: The quotas are the hidden tax of the consumers and the tariffs are more obvious one...The merits of using telephone interview are as follows: Almost everyone had mobile phones in the...a) Lawn mowers: Kind (powered, non-powered, sitting, gas, walking, electric, robotic), lawn...The products can be generally classified into consumer products or business products Product J is a...
Following 3 values have contributed to J’s victory: Enthusiasm for normal and natural foods. The...The Product C utilizes the four aspects for price settings: The demand oriented pricing approaches...a) The activities of logistics and supply chain management decrease the price by the following:...It brings a new experience to the customers on every visit. The markets in the M mall are large in...Company P website is a website full of hybrids. It contains transactional website components and a...The early factors that made its contribution to the success of Restaurant TB are as follows: The...The unique characteristics of Company G and its business practices are as follows: Company G’s name...Person B and person BM began their business with a clear philosophy, delivering quality goods,...There are various steps in personal selling process used by X Company to create the customer values....
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