This book is a perennial best seller owing to its comprehensive coverage of statistical tools and methods delivered in a student friendly, step-by-step format. The text is non-threatening and presents concepts clearly and succinctly with a conversational writing style. All statistical concepts are illustrated with solved applied examples immediately upon introduction. Modern computing tools and applications are introduced, but the text maintains a focus on presenting statistics concepts as applied in business as opposed to technology or programming methods. This edition continues as a students' text with increased emphasis on interpretation of data and results.