9-1-1

problem to be analyzed and alternatives presented before the application of the best solution. The paper examines the case study of New York’s 9-1- 1 emergency line. New York’s 9-1-1 Emergency Line Problem: New York City’s department must devise a campaign that would differentiate emergencies from non-emergencies without reducing citizen confidence in the 9-1-1 emergency system. Situation Analysis: The New York Police Department had made available to the citizens information that all emergency calls

Dispatcher: 911, where is your emergency? Caller: 123 Main St. Dispatcher: Ok, what’s going on there? Caller: I’d like to order a pizza for delivery. At this time the dispatcher thinks it’s just another prank call. Dispatcher: Ma’am, you’ve reached 911. Caller: Yeah, I know. Can I have a large with half pepperoni, half mushrooms and peppers? Dispatcher: Umm… I’m sorry, you know you’ve called 911 right? Caller: Yeah, do you know how long it will be? Dispatcher: Ok, Ma’am, is everything ok over there

What would happen if 911 was called, and no one answered in the middle of a serious crisis? What if the dispatcher that answered had no idea how to help? Having an efficient dispatch center is vital to daily law enforcement operations, public and officers’ safety. Why is dispatching and the dispatch center so important? The effects of not maintaining a proficient and efficient dispatch center can result in major complications, and sometimes irreversible consequences, including someone’s life. There

NYPD Patrol System Columbia Business School p.1 © 1998, Linda V. Green - 67 - Dispatchers are civilians who are responsible for assigning patrol cars to 911 incidents in the precincts they handle. They also monitor the status of incidents and patrol cars and input all relevant information to

It is important to keep the caller calm while gathering vital information. Dispatchers use telephones and computers, and communicate with emergency response teams with two-way radios. The Barstow Police Department dispatch team is responsible for 40 square miles. They not only cover 911 calls for the police department but also for the fire department. There are nine full-time dispatchers that work for the city of Barstow. There are two shifts morning and night. Each shift works 12 hours. The days

I would hate to be at the 911 because that is when the twin towers fell and they rushed into the triangle and I feel sad for the kids that died and for all the people who have no families why did they have to crash into the towers. Why do they not like us and if I was there I will run in circles and hide somewhere good where I will not get hurt I will also find my family and hide them and I will find a car and get in it and drive my family where they will not get hurt and i will go back and get

1. TITLE & DESCRIPTION Emergency 911 Dispatch Course. The purpose of this course is to develop and prepare students for employment as Police Communications Officers and Police Dispatchers at a fire, ambulance, police, and the security department within the private sector or government. My school centers on the fundamentals of law enforcement practices and assisting with strengthening the relationship between law enforcement and the community. 2. WEB URL from Frameworks website - http://www

On February 26, at 7:11 pm it was a rainy night in Sanford, Florida when a neighborhood watchman, 28-year-old mixed Hispanic George Zimmerman, calls 911 to report a suspicious person. “This guy looks like he’s up to no good, or he’s on drugs or something. It’s raining and he’s just walking around, looking about” (Genius). That suspicious person was 17-year-old African American Trayvon Martin returning home after stopping by a local convenience store to purchase, the now infamous, Arizona Ice tea

History of Rocklin Police Department Thirty miles east of California’s State Capitol lies a unique town called Rocklin. This small town which was originally known as “Secret Ravine” originated in 1860, with a population of 440 and is recognized throughout history for its rock quarries and railroads. According to Roy Ruhkala (1974) Rocklin built its first city jail in the middle of the 1880’s, and was crafted of granite, with a small steel window and door. Each night a watchman patrolled the streets

Mama’s Gone She had been sick for a year, at least. The reason for her illness went undiagnosed, that is, until three days before she went away. A doctor finally said, “Osteoarthritis-- it’s treatable.” We blew a sigh of relief. Three days later relief was nullified-- forever. I discovered my mother gone, and her leaving left a hole in my life, heart, and soul. Saturday, July 25, 1998, started out with a drive to Eckerd Drug across the city of Norman to pick