Essay on Hospitality Industry

The hospitality industry is divided up into many areas. Some of these areas include; restaurants, lodging, sales, event planning, general operations, and tourism. Due to all these areas, a lot of jobs are needed to run the operation. With the hospitality field expanding overseas a bigger variety of employees are hired. No employee is the same. Every employee comes from a different religious, cultural, sexual orientation, and racial background. Since there are such a wide variety of people working

Customer service is very important element in hospitality industry. A good restaurant or a good hotel always have an excellent service first. Hotels and restaurants put added value in their products and service make guest love it. Some hotels give guest drink when they arrived or prepare small birthday gifts to their loyalty guests. But sometimes hotels spend lots of money to added value of customers’ experience but customers still don’t like their service. So, what’s happening? Hotels gave service

A subcategory in the hospitality industry, the hotel industry provides a safe and comfortable shelter for people traveling away from home through accommodations, tourism, recreation, and food services. Whether for business affairs or family vacations, people will be able to find in the hotel industry their specific needs as the industry ranges from economical to luxurious standards to meet consumers’ desire of a “home away from home.” Since a hotel is a large operation to run, many roles are involved

Issues 2011 Sabrina | [High Staff Turnover in the Hospitality Industry – Is there a Solution?] | People Products and Performance within the Hospitality Industry | CRITICAL ISSUES in HOSPITALITY Article Front Cover Sheet ------------------------------------------------- Author Name: Sabrina ------------------------------------------------- Theme Selected: People Products and Performance within the Hospitality Industry ------------------------------------------------- Paper

extremely important as it has a direct impact on the functioning of any industry including hospitality. An analysis of these factors provides the business managers an opportunity to identify opportunities and threats and come out with a plan of action accordingly to deal with the situation. The hospitality industry has undergone tremendous and complex changes after the era of globalization. In United Kingdom the hospitality sector contributes to major revenue generation for the country and is also

international hospitality industry has been affected by globalisation, revolution of information technology, fragmentation of customer demand, and the emergence of economic integration of supplier in the networks. Globalisation means a process to reduce the barriers between one country to another (Brotherthon, 2003). Hence, it is a critical issue in the industry where the essence of the product is international and the encounter with the customer is intercultural. The hospitality industry has often

will provide a qualitative data analysis about the focus group on hospitality and tourism management education. The conducted analysis will provide insight into the setting of the problem; this report covers 3 perspectives of the topic which are: • The perspective of education and work experience • The advantages and disadvantages of working in hospitality and tourism management. • The positive and negative statements about hospitality and tourism management The report will give an understanding of

on many businesses and industries throughout the world. Money and benefits are important, but studies show most employees leave for other reasons. Employers have the need to retain the talents they have to attain the desired organizational goals which could include quality, customer satisfaction and the bottom line. Earle (2003) observes that

Introduction The following study was selected for summary based on the subject matter. Leadership in any industry has been an object of study for centuries. As the name implies, transformational leadership is a leadership style in which the leader attempts to better understand the goals of the followers and inspires a transformation geared towards achieving those goals. In the book Leadership: Theory and Practice, Northouse explains that transformational leadership is “An encompassing approach,

scope and diversity that surrounding hospitality industry, I believe that the hospitality is one of the largest and fastest growing industries in the world. Therefore, the current scales indicates that, in the UK alone there are about 45,000 guest houses and hotels, while the hotel business stays an important area of the economy, with nearly £40 billion of an annual turnover (Kotler, et al., 2013). The current scales also indicates that the hospitality industry have around 127,000 properties and