American Express

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  • The Competitors Of American Express

    895 Words  | 4 Pages

    existing competitors of American Express include Discover Financial Services, Visa, Inc., and MasterCard Worldwide. Unlike American Express and Discover, Visa, and MasterCard are not financers, which means these companies are intermediaries and “they don’t directly finance credit card transactions” (Thangavelu, 2015). That being said, Discover is more in American Express’ strategic group because they both issue cards and work within the same strategic group, so American Express and Discover compete

  • Essay on American Express

    2669 Words  | 11 Pages

    American Express began as a freight forwarding company in the 1850s, then repositioned as a travel agency, a financial and consulting services company. By recognizing that technology has changed the way people communicate and transact with one another, American Express understands the scope and role of internet technology on the travel market. The corporation turned itself into the booming sector of online services and became an interactive business player in a wide array of services. Today, American

  • Research Paper On American Express

    1139 Words  | 5 Pages

    decision. One of the company including Chairman, Chief Finance Officer and Chief Executive Officer, these three positions are most important ingredient in industry association. This research paper is to analysis and introduce Kenneth Chenault who is American Express’s Chief Executive Officer and Chairman. As a CEO and Chairman, he has to formulate business strategy, create company culture, report regular annual report to Board of Directors, host convention and so on. Follow these job description, as

  • Will It Get Worse For American Express?

    1615 Words  | 7 Pages

    Will it get worse for American Express? This report discusses about strategic marketing management at American Express. The analysis done focuses on the financial and management issues the company is suffering from. The major focus of the report throws light on the dissolution of a long held loyal relationship between American Express and Costco and tells about the immediate and after effects of the break up. The proposed recommendations will help the company to deal with the issues and grow back

  • American Express : Business Insider

    1340 Words  | 6 Pages

    only does American Express have such a strong brand name and reputation, but they also have a system that allows their customers to travel with ease and confidence. American Express offers their customers a platinum card that is great for customers who travel internationally. There are multiple benefits to signing up for this card with American Express. One main benefit is that the card does not charge any foreign transaction fees. Along with that way of saving money, American Express offers a Pay

  • Case Study On American Express

    755 Words  | 4 Pages

    American Express – Canada The American Express company also known as Amex, it is an American multinational corporation. The company was eventually started as an express mail business in Buffalo, New York. It was formed as a joint stock corporation through the merger of express companies owned by Henry Wells( Wells Company), William G. Fargo (Livingston, Fargo and company)and John Warren Butterfield (Wells, Butterfield and company). In the initial days American Express opened its headquarters in a

  • American Express - Corporate Governance Case

    2005 Words  | 9 Pages

    American Express Chairman/CEO Influence and Outcomes 7/30/2011 Table of Contents American Express Overview 3 James D. Robinson 3 Success and Failures of Robinson 3 Board Of Directors 4 Decisions Required 4 Candidates for CEO Position 5 Robinson’s Strategy 5 Decisions Of The Board 5 Problems Faced By American Express 6 Solution 7 Lessons Learnt 7 References 7 American Express Overview American Express Company (American Express), incorporated in 1965

  • Essay American Express Case Study

    1285 Words  | 6 Pages

    meaning indicates that it is the added value that has been brought with product or service; reflecting the consumers’ response: satisfaction, expectations, etc. 1) Evaluate American Express in terms of ‘brand equity’ What are the benefits, strengths and weaknesses associated with the company? American Express is an American financial-service, which has been known as the paramount of brands among high-end customers. They have continued to build its brand in a steady and consistent manner which

  • Measuring Customer Service at American Express

    1367 Words  | 6 Pages

    Measuring Customer Satisfaction at American Express American Express is a world wide travel related service company. American Express works with both consumers and business with their financial planning as well as offers numerous amounts of credit card products and travel assistance. They have many products and services that are used throughout the world by consumers and businesses. As American Express moves towards the future, like most credit card companies, they want to be competitive and responsive

  • American Express : A Global Financial Services Company

    1229 Words  | 5 Pages

    American Express American Express, also know as AMEX, is a global financial services company headquartered in New York City and founded in 1850. With 54,000 employees and a revenue of over 35 billion dollars American Express stands tall on the New York Stock Exchange ( American Express is best known for it’s credit cards, which make up about twenty-five percent of total dollar volume in credit card transactions in The United States of America ( American Express’