Australian Competition and Consumer Commission

Consumer Choice –Consumer Protection Part B: Multiple consumer protection agencies or independent bodies can assist consumers to resolve their complaints and provide advice about consumer related matters. Two of which are NSW Fair Trading and the Australian Competition and Consumer Commission (ACCC). NSW Fair Trading is a useful website for resolving disputes. In these circumstances, NSW Fair Trading can assist us and provide useful advice. After lodging a complaint, NSW Fair Trading asses it and

the brand has been using unethical marketing strategy to market their product to consumers. Marketing theories and strategy such as Pestle analysis and 4 P’s Marketing strategy, ethical theories such as utilitarianism will be included to evaluate the marketing policy of the brand. The resulting data from these evaluation are meant to provide recommendation for the company.  Background The recent scandal in Australian, the branded painkillers, Nurofen has ordered the brand to take their

specific contract and consumer laws. The Competition and consumer act, 2010 is an example of how legislation is able to support society as the bill aims to “Enhance the welfare of Australians through the promotion of competition and fair trading and provision for consumer protection.” (Legislation.gov.au. 2016). This law provides consumers and business’ with a firm backing on what is right and wrong in the event of a transaction or interaction. The way in which the Competition and consumer act of 2010 is

The consumers are average citizens engaging in business deals such as buying goods or borrowing money to gain satisfaction. Generally, consumer transactions include purchases of goods or services for personal, family, or household use and these are presumed fair because it is assumed that buyers and sellers are in equal position to bargain. This premise may not always hold true because the fundamental thought process of individuals is to make benefit by any methods. The methods may be reasonable

The Australian Consumer Law (ACL) and the Australian Securities and Investments Commission Act 2001 (‘the ASIC Act’) and the National Consumer Credit Protection Act 2009 (Cth) are the most notable pieces of Commonwealth legislation that operate to provide consumer protection and fair trading. Misleading and deceptive conduct is broadly covered by the combination of the Competition and Consumer Act 2010 (formerly the Trade Practices Act 1974) and the ASIC Act. Sections 18 and 29 of the Australian

Competition in the Australian Banking Industry (2006-2012) Table of Contents Title Page ---------------------------------------------------------------------- 1 Table of Contents -------------------------------------------------------------2 Executive Summary ----------------------------------------------------------4 1. Introduction-----------------------------------------------------------------5 1.1 Australian Banking Industry 1.1.1 Major Banks / Four

brief review of case study Zie Retails, a retail company established in Australia since 2000, has experienced the difficulty due to economic crisis. In 2012, some retail stores across Tasmania and West Australia have been closed down in the meanwhile some locations across New South Wales, Victoria, and South Australia has been merged. Therefore, the numbers of store staff and customer service staff have been decreased. Moreover, their service price and fee have been increased because of facing with

f) Conducting a SWOT analysis with a business of similar nature Strengths: • Non substitutable: More and more Chinese immigrants and international tourists are visiting Melbourne each year this has provided a good opportunities for the restaurant to attract these target customers. • A lot of the local Chinese background immigrants have lots of cooking experiences with northern Chinese food, therefore it is easy to employ and recruit them as the chef. • It is a highly sought after Asian style cooking

clarity is required within the legislation to remove the controversy between contract law terms. The Second issue is in relation to punitive punishments being inconsistent between cases within Australia, causing inefficiencies within the Competition and Consumer Act (2010) (Cth). Punishments awarded vary significantly for misleading advertisements, from $850 000 against Metricon Queensland to $3.6 million upon the famous phone company Optus. For a company as successful as Metricon Queensland, an

the end consumers (industry, households, etc.). Electricity industry in Australia has shown a very robust revenue growth year on year. The Australian electricity industry has undergone huge transformation in the past two decades. Regulatory barriers to the interstate trade have been removed in phases. (Australian Energy Regulator) Despite a slight decline in consumption volumes, the Australian electricity market exhibited strong growth in value during the 2008-2012 period. The