Battlestar Galactica: The Plan

THIRTEEN CUSTOMER SERVICE FACTS BY: Michael A. Aun, CSP, CPAE Speaker Hall of Fame Reference - http://www.nsacentralflorida.com/Articles/Thirteencsfacts.pdf Thirteen Customer Service Facts. Fact Number One Dissatisfied customers tell an average of ten other people about their bad experience. Twelve percent tell up to twenty people. In very simple terms, bad news spreads rather quickly. Don't think for a moment that your poor performance in servicing your client goes unnoticed. Not only

In the article “The Pain Scale”, Biss is giving a proposal to definition of the pain scale. The author scaled the pain in a numeric values represented by a scale from zero to ten. First, is the zero scale. As Biss described herself as some one who generate question instead of answering them, she thinks that pain cannot be eliminated. Meaning, zero cannot explain a situation, just like its numerical value, we cannot apply some computational operations to it. Then, the author goes to explain how zero

Task 1 One factor that is very important for companies that offered services and products is that they need to have a good marketing or a good strategy of promotion, these is the way to find customers and the target market of the company. All business needs to promote their product or services. Promotions can take many forms depending on the industry.In this case we are going to find the best way to make that an international English school in Australia could find the target market in New Delhi

Management I learned the importance of being prepared and ready to take on the challenge. With each new adventure there needs to be preparation. Being prepared for class is the same as having a business plan for your company. You don’t just start a project without a plan. A proper business plan has five important reasons that apply to being

Last year as a 2nd bachelor degree seeking student, I volunteered to participate in a motor learning study about putting golf balls that aimed to replicate previous studies [my basis for my proposal] that revealed learners studying and practicing a motor skill with the expectation of having to teach the skill could experience enhanced motor learning compared to learners expecting to be tested on the skill. One idea for future research was to conduct a similar study with novice, student pilots who

We really surprised you with the first set of surprising facts that you didn’t know about piercing in our part one article, and we have finally returned with part two! Piercings are a “body mod” trend that is sweeping the nation, and is only becoming more popular. We have finally brought to you the top eight most surprising facts that everyone should know about piercing! Number Eight: Healing Time Because of the differences in skin thickness and blood flow in various parts of the body, the healing

collaborative process. Collaboration is typically understood as a process in which multiple people provide input .However, collaboration can also be performed on an individual basis by collecting the information we need to shape to temper our projections and plans. Lesson number four is “polls become more accurate the closer you get to the Election Day”. This idea encourage us to continually update our forecast especially when we are approaching a decision point. The farther into the future you forecast, the

One very important aspect of being a good and effective leader includes valuing your employees and being able to convey to each employee the value that they have to you and the company as an individual. Christine Comaford wrote The Value of Valuing Employees discussing the importance of valuing each employee and discussing six specific “pitfalls” leaders portray when it comes to valuing employees. The pitfalls include, failing to respond to employee emails, failing to provide feedback-positive

Richard III: Transformative task Note for parents For the parent/s of the child who now owns Richard III: a children’s novel. I decided to convert Shakespeare’s Richard III into a children’s book due to how much Shakespeare’s Richard intrigues me and the moral lessons that I believe a child can learn from his story. In Shakespeare’s play, Richard is portrayed as a Machiavel, he is unapologetically manipulative yet a smooth-talker with a sense of humour. This combination of characteristics, along

Section 1: Introduction. In the first chapter of the textbook, you were introduced to four short stories of change. The story I have selected is the McDonald's story. The points will come from Chapter 1 of the textbook, p.6-8. Section 2: Key points. The McDonald's story begins with Morgan Spurlock. Morgan is an independent filmmaker, who conducted an experiment where he consumed nothing but McDonald's for 30 days. He traveled across the United States, speaking with various community groups about