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International Journal of Global Logistics & Supply Chain Management. Vol. 1, No. 2, 1 November 2006, 90 – 97. Supply Chain Management in the Petroleum Industry: Challenges and Opportunities RAED HUSSAIN Department of Quantitative Methods & Information Systems, Kuwait University, Kuwait TIRAVAT ASSAVAPOKEE Department of Industrial Engineering, University of Houston, Texas, U.S.A. BASHEER KHUMAWALA Department of Decision and Information Sciences, University of Houston, Texas, U.S.A.

Management Information Systems MANAGING THE DIGITAL FIRM Chapter 2 Managing the Digital Firm Kenneth C. Laudon Jane P. Laudon 9th edition PEARSON Prentice Hall 2006 www.prenhall.com/laudon Objectives After reading this chapter, you will be able to: 1. Evaluate the role played by the major types of systems in a business and their relationship to each other. 2. Describe the information systems supporting the major business functions: sales and marketing, manufacturing

Table of Contents Table of Contents i Executive Summary 1 Part (A) 2 A-I: Operations Management at Daimler Mercedes-Benz 2 Quality & Material Management 2 Speed 4 Dependability and Flexibility 6 Cost 6 A-II: Process Management at Daimler Mercedes-Benz 7 Types of Daimler Mercedes-Benz customers 7 Advanced Design Process 8 The Body and paint Shop (Raw Materials and Workers job commitment) 9 The Assembly Line 10 Customer Service Strategy 11 Inventory Management 13 Purchasing and Supply Chain Management

Review Questions: Chapter 1: 1. -Information systems have helped businesses to become much more efficient and productive. Meaning that they are capable of doing much more work, while having fewer errors. -Three major new information system trends are: the emerging mobile digital platform, the growth of online software as a service, and the growth of in cloud computing. -A digital firm senses and responds to their environments far more rapidly than traditional firms, giving them more flexibility

SUPPLY CHAIN MANAGEMENT A STRATEGIC APPROACH TO THE PRINCIPLES OF TOYOTA’S RENOWNED SYSTEM ANANTH V. IYER SRIDHAR SESHADRI ROY VASHER New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2009 by Ananth V. Iyer, Sridhar Seshadri, and Roy Vasher. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by

Transportation Research Part E 39 (2003) 95–121 www.elsevier.com/locate/tre Adopting new technologies for supply chain management Kirk A. Patterson a, Curtis M. Grimm b, Thomas M. Corsi a c,* c Department of Operational Sciences, Graduate School of Engineering and Management, Air Force Institute of Technology, USA b Robert H. Smith School of Business, University of Maryland, College Park, MD 20742, USA Supply Chain Management Center, Robert H. Smith School of Business, University of

The Control Matrix A tool designed to assist in analyzing the effectiveness of controls, PCAOB Auditing Standard Number 5 – “Effectiveness of Control Design” Establishes the criteria to be used in evaluating the controls in a particular business process Steps in Preparing a Control Matrix STEP I: Specify control goals 1. Identify the Operations Process Control Goals -Effectiveness goals -Efficiency goals -Security goals 2. Identify Information Process Control Goals -Input Goals -Update Goals Operations

GLOBAL SUPPLY CHAIN MANAGEMENT FORUM CASE: GS-54 DATE: 05/2007 Stacy Duda, LaShawn James, Zeryn Mackwani, Raul Munoz, and David Volk prepared this case under the supervision of Professor Hau Lee as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Copyright © 2007 by the Board of Trustees of the Leland Stanford Junior University. All rights reserved. To order copies or request permission to reproduce materials

Improving the supply chain performance moldovan vasilie , MD mail : moldovan@artelecom.net Table of Contents Abstract ..............................................................................................................3 Short description of the company ....................................................................

THE FUNDAMENTAL OF LOGISTIC MANAGEMENT AND STRATEGY Xi-Er Dang Abstract This paper provides a basic but fundamental understanding of logistic primarily based on the book of “Logistics Management and Strategy” by Harrison and van Hoek. It will guide you through from the basic definition and concepts to the different supply chain strategies that exist, as well as providing a perception on the future logistic development. Explanation of principal terms like logistic, supply chain management and