Express

American Express began as a freight forwarding company in the 1850s, then repositioned as a travel agency, a financial and consulting services company. By recognizing that technology has changed the way people communicate and transact with one another, American Express understands the scope and role of internet technology on the travel market. The corporation turned itself into the booming sector of online services and became an interactive business player in a wide array of services. Today, American

In 1965, Yale University undergraduate Frederick W. Smith wrote a term paper about the passenger route systems used by most airfreight shippers. Mr. Smith viewed them as economically inadequate. Smith’s paper focused on the need for shippers to have a system designed specifically for airfreight that could accommodate time-sensitive shipments such as medicines, computer parts and electronics. After spending a short period in the military, Smith purchased controlling interest in Arkansas Aviation Sales

to 21 days to get a letter to someone” (Pony Express). In the 1860’s a group of men invented a faster mail delivery service called the Pony Express. The Pony express transformed the ingenuity of America by the delivery of a faster mail service and the legend of the men crossing through dangerous territory. “The Pony Express was founded by William Russell, William Waddell, and Alexander Majors” (Bradley). The route that the men took on the Pony Express went from St.

Federal Express (FedEx), founded in 1971, handles countless packaging requests. In order for them to remain competitive they customize their website FedEx.com to field questions received by customers on a daily basis. FedEx has reduced costs by almost $2.00 per incoming call by using the website. Customers are able to speak with a Customer Representative if questions cannot easily get answered on the website. Using the FedEx website instead of the call center FedEx has saved an estimated 1.34 billion

American Express American Express, also know as AMEX, is a global financial services company headquartered in New York City and founded in 1850. With 54,000 employees and a revenue of over 35 billion dollars American Express stands tall on the New York Stock Exchange (Sec.gov). American Express is best known for it’s credit cards, which make up about twenty-five percent of total dollar volume in credit card transactions in The United States of America (Reviews.greatplacetowork.com). American Express’

Introduction Federal Express main products are delivering packages to widespread locations within a short time. In this case study, we would focus our discussion on its most profitable services, i.e. Priority One, Standard Air Service, and Courier Pak (Table 1). Federal Express Product FedEx specializes in guaranteed overnight delivery of high-priority packages, documents, and heavy freight. How does Courier Pak fit in Federal Express? For services users Courier Pak is a guarantee overnight

in New York, USA and he graduated Bowdoin College,BA and Harvard University Law School, JD. For his career, he was doing lawyer when he finished Harvard University Law School. After two years, he moved to American Express. Because American Express create new group that

Airborne Express: Analysis of HBS Case Study Q1) 1. Threat of New Entry For the US Express Mail industry, the overall threat of new entry is very low. The following list and explanation captures the difficulty an entrepreneur might face in trying to penetrate the express mail market: * High capital requirements: In order to establish an express mail operation, the start-up capital required is too big for an individual to obtain. For example, Federal Express’ Superhub in Memphis has

FedEx Express is a cargo airline that was founded in 1971 by Frederick Smith in Memphis Tennessee. The company is managed under the umbrella of FedEx Corporation, and it is one of the largest express companies in the world. Due to its rapid growth, FedEx Express has gone through several acquisitions and mergers with different cargo and logistic companies throughout its history, not only in domestic markets, but also internationally. In 1987, FedEx Express made the acquisition of Island Courier,

The Pony Express covered 1,800 miles between Sacramento, California and St. Joseph, Missouri (Pony Express Territory Nevada). Along the way in this journey many riders would stop in Nevada. One of these stops was located at Simpson Park Station which is fifteen miles north east of Austin, Nevada (Simpson Park Station-Pony Express). The Simpson Park Station was named by Captain James H. Simpson who was the captain of the United States Topographical Engineers (Lewin). He decided to go on a route from