Gary C. Kelly

happier an employee the better productivity they will have. Southwest Airline CEO, Gary C. Kelly, has stated that in order to have a strong company he needs to take time building strong relationships as well. “Happy Employees = Happy Customers. Happy Customers keep Southwest flying” (Southwest). He created an environment that challenges employees to be innovative which lead to creative solutions. Gary C. Kelly is able to initiate structure within the company, since he had a clear goal and direction

Assessing Corporate Culture: Southwest Airlines Q Organizational Philosophy, Mission, Vision, Values Southwest Airlines clearly outlines their values in their corporate mission statement: The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit (www.southwest.com). This mission both describes the company 's approach to its workforce, and the customer at large. Rather than

Southwest Airlines organizational culture is primarily dependent on amusement and relationships. In addition, Southwest Airlines achieves its cultural objectives of sustaining pivotal enjoyableness and connectedness to their customers and employees. For instance, Southwest maintains a fun work environment to maintain employee satisfaction. According to the Industrial Engineer “Southwest Airlines has created an environment where employees want to come to work, have fun and care about their jobs with

Case Analysis Southwest Airlines and Gary Kelly Oscar A. Anzaldua Davenport University Southwest Airlines Company is a well-known low-cost American airline that offers excellent customer and employee service. As of 2009 Southwest is the largest airline company in the world that carries the most number of passengers and it is the third largest passenger fleet of aircraft among the world’s commercial airlines. It also boasts the highest number of customers than any other airlines in the United

Gary Kelly High Profile CEO of Southwest Airlines Stephanie Bleam October 19, 2011 Mr. Gregory Haughton Introduction Gary Kelly serves as the Chairman of the board, President, and Chief Executive Officer at Southwest Airlines. A 23-year veteran who becomes CEO in 1989, Gary has worked closely with southwest legendary cofounder and Chairman Emeritus Herb Keller and

Grace Kelly is one of the most well known movie stars in the world. Not only that but she was later on made Princess of Monaco. Grace is a very sophisticated, well educated woman who was once one of the most payed women in Hollywood (“Grace Kelly”). Grace Kelly was born in Philadelphia on November 12 1929. Her father, John Brendan Kelly, was an Olympian rower for the US who won three gold medals. John also owned a very successful brick businesses that he started. By this time he was a millionaire

Great leaders have shaped the World we live in today and they are remembered for what they were able to accomplish during their lifetime. The history books are filled with leaders that changed the very nature of something by taking a different road or challenging the way everyone perceived things. Leaders would not be able to accomplish these daring feats without the help of their followers, the individuals in the background giving them their support (Schermerhorn & Uhl-Bien, 2014). Colleen Barrett

another trusted protégé became CEO. 2002: Ranks second among companies across all industry groups (first in airlines) on Fortune’s 2002 list of most admired companies. Began changing the look of its planes. 2004: Parker retired unexpectedly. Gary Kelly appointed CEO. 2005: Becomes 2nd largest U.S. airline in terms of passengers carried. First significant blemish on Southwest’s safety record (overshot runway in Chicago). 2006: A record 96.3 million passengers fly Southwest. 2007: Becomes

Gamble, 2014, p. C-344). This is supported by Colleen Barret’s, Southwest’s former president, comment that “The warrior mentality, the very fight to survive, is what created our culture” (Thompson & Gamble, 2014, p.C-344). This warrior mentality or “Warrior Spirit” is one of the elements of the company’s “Living the Southwest Way” which implores employees to work hard, desire to be the best, be courageous, display a sense of urgency, preserve, and innovate (Thompson & Gamble, 2014, p. C-366). Another

It seems if current CEO Gary Kelly continues the same path that Herb Kelleher put in motion that there should be no major setbacks to the company or foreseeable problems. Southwest’s Strategies Goals Met On October, 2016 Southwest Airline has scheduled flights to 98 destinations in 41 states, Puerto Rico, Mexico, Central American and the Caribbean. Southwest has done an “A” rated job of implementing and following the initial company strategy, and a phenomenal job of growing and sustaining through