MIT Sloan School of Management

Factors Competitive Forces Model Value Chain Analysis Internet Value Matrix Linkage Analysis Planning Scenario Planning STAGES OF GROWTH  CRITICAL SUCCESS FACTORS 1977 Jack Rockart, Center for Information Systems Research (CISR), Sloan School of Management, MIT  A method for defining executive information systems needs  Focuses on individual managers and their current information system needs   It was observed that organizations go through 4 stages in the introduction and assimilation

In easier word, motivation is the processes that account for an individual’s intensity, direction and persistence of effort toward attaining a goal. There are many type of theory of the motivation that can be use by the leader. In RHB bank, the management position leader also gonna use the different type of motivation theories to motivate their worker to no giving up to attach the goal no matter the manager position is high or low. What are the motivations theories that have been use by the managerial

EFFECTIVE ONBOARDING Executive Summary In the past when an employee was hired, onboarding consisted of filling out paperwork for Human Resources and selecting insurance options. In today’s dynamic workplace environment, effective onboarding is important to get employees up to speed and productive at a much faster pace while ensuring the new hire is happy and satisfied in their new position. Tools such as onboarding checklists and on-line forms are the norm. Effective on-boarding is a process

company needs new products and impacts for development. Stephanie is good candidate for leading changes because her unique combination of marketing and technical skills. How does she see these changes? While she reading report, we understand it. Management practices needs to be changed. Decision rights for new product development were to be taken out of R&D and given to cross-functional new product development teams headed by senior marketing people. The teams would be responsible for seeing the

Review of Article Entitle The Complex Challenge of Repairing Customer Trust Introduction The article of “The Complex Challenge of Repairing Customer Trust” written by Paul Korzeniowski is published in June 1, 2013 by Customer Relationship Management (CRM) Magazine. The article is describing how the social media affects on the relationship between company and customers, as well as on row to ensure their relationship to become much better and customers’ pledge of their loyalty towards the company

Wenmao Yang MBA 610AE: Organizational Behavior Professor Tammy MacLean November 16, 2011 Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture Introduction/General Problem Statement: Doug Allred was Vice President of Customer Advocacy organization of the Cisco’s corporation. This organization was erected to consolidated all functions that directly touched the customer but sales to provide high-quality customer service. Since August 2001, the IT market turned down and brought

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture Introduction/General Problem Statement: Doug Allred was Vice President of Customer Advocacy organization of the Cisco’s corporation. This organization was erected to consolidated all functions that directly touched the customer but sales to provide high-quality customer service. Since August 2001, the IT market turned down and brought severe challenges to Cisco as the company had to lay off 18% of its employees and reorganized

Strategic Operation Management Assignment Zara fashion Zara is a clothing and accessories retailer selling stylish apparel at affordable prices, and it is also the most profitable brand of the Spanish clothing retail group Inditex SA. Ortega planned for this new Zara outlet, located near his factory in La Coruna in northern Spain, to sell this overstock merchandise himself. Since then, Zara has expanded into 500 stores in 68 countries as of January 2007 and has become a leader in customized

facing challenges in the effective management of IT projects. Billion of dollars are often wasted with inefficient management of IT projects. IT portfolio management has been identified as the critical tool to manage the IT project. Increasing number of organizations believe that IT portfolio management enhances project efficiency and assists executives to meet project goals and objectives. Despite the benefits that could be derived from the IT portfolio management, many organizations stiff face challenges

The Philadelphia 76ers this past season has was the worst team in the NBA. Not winning a championship since 1983, they seemed to come close to the title throughout the years. Now, under new management, the Sixers began to use applications of competitive analytics to step back out onto the playing field (or court). Using the key points as described in Thomas Davenports “Analytics of Competing,” the 76ers seem to be starting a new era of basketball and it all has to do with analytics. The introduction