Running head: TECHNOLOGICAL DEVELOPMENTS IN THE PACKAGE DELIVERY INDUSTRY Technological Developments in the Package Delivery Industry University of Phoenix MBA 501 December 5, 2005 Technological Developments "Moving eight miles a minute for most of the time", while these are lyrics to a song by Bob Seger, these words could describe a package 's experience being shipped by one of today 's leading package delivery companies. How these companies have used technology to improve their services
express carrier, package delivery and provision of specialized transportation and logistics services. The primary business of the group is the time-definite delivery of packages and documents throughout the United States and other countries. They have increased their mission from a company striving for excellence in the small package delivery industry to a company who enables global commerce. The company that started with a focus on transporting packages evolved in to the delivery company of choice
So, it pioneered the use of bar-code technology, put computers in delivery vans and shared its software with customers. In doing so, the company turned package tracking into a high art and gave new meaning to the term "customer service" by empowering customers to serve themselves. Giving customers access to FedEx information systems raised performance and lowered
Case 2: On-Time Package Delivery Michael Bushmann Erika Thompson Jocelyn Russell Katlin Eason Mark Hogan MKT 452- Sales Management November 14, 2012 Overall, we felt that Wayne Jacobson – Senior Vice President of Sales performed his responsibilities very well. Furthermore, it was good to see that he was so vested into figuring out the problems of the company. Ultimately, the negative effects that were found could be detrimental to the sales personnel
UPS Diversity Audit Table of Contents Executive Summary 3 Diversity Audit 4 I. UPS Organizational Background 4 I.1. Corporate History 4 I.2. Corporate Business Culture and Scale 4 I.3. Delivery Service Industry 4 I.4. Operational Management 5 I.5. Technology and Innovation in UPS 5 II. Selected Criteria 6 II.1. Diversity Audit Background 6 II.2. Audit Criteria 7 III. Diversity Management in UPS 8 III.1. Diversity of UPS people 8 III.2. Diversity of UPS Community 8 III.3. Diversity
UPS stands for United Parcel Service; it is a delivery service of packages, and important documents that are not fit for United States Postal Service. In preparation for this paper, I researched the history, background, the market landscapes and competitive environment, as well as the SWOT analysis of UPS. UPS’ history starts back in 1907 it has been around for 110 years, and is still progressing as the largest delivery service in the world. The statistics for UPS and it’s market landscape and competitive
The way UPS started is quite the story, in 1907, James E. Casey found there was a need for a private messenger and delivery service, and so he borrowed $100 from a friend and started the American Messenger Company in Seattle, Washington. Time kept on and the company became more popular and in 1913, American Messenger Company bought their first car used for delivery, and they changed their name to Merchants Parcel Service. The company continued to grow and in 1919, they expanded their company and
UPS in India – A package Deal The United Parcel Service is the largest package delivery company in the world. They have worked for over 108 years to gain this title. UPS.com states that the current strategy is “Create Value, Transform, and Invest to Grow”. This is a major reason that UPS currently has the competitive advantage over other shipping companies. It is also the reason that the company strives to become better at what they do every day. The Company currently known as United Parcel Service
UPS in India – A package Deal The United Parcel Service is the largest package delivery company in the world. They have worked for over 108 years to gain this title. UPS.com states that the current strategy is “Create Value, Transform, and Invest to Grow”. This is a major reason that UPS currently has the competitive advantage over other shipping companies. It is also the reason that the company strives to become better at what they do every day. The Company currently known as United Parcel Service
Competition within package delivery companies is hard to get into. There are a few dominant companies within this kind of business other than FedEx, which include DHL and UPS. These three companies are the real players while smaller shipping companies don’t stand a chance. FedEx