Receptionist

Provide Reception Services 1  Understand the purpose of reception services in a business environment: 1.1 Explain the purpose of the receptionist role as the first point of contact between the public/client and an organisation: The receptionist that the customer meets/speaks to first needs to give a good impression of the company, they need to appear very professional, this can be portrayed in many different ways including personal appearance and how you are seen to act towards customers. If on

THE TAYLOR SMITH GROUP Figure 1: Taylor Smith Group organisation chart The Taylor Smith Group is a family owned business with interest in the port, logistics and distribution, services and manufacturing industries. With a team of 850 people across our business units, they are a well-known employer on the island, offering high standards of professional services across their activities. Spearheaded by their activities in the port over the past 100 years, the Taylor Smith Group is a dynamic organisation

The front office maintains a record of all guests staying in the house. This department also co-ordinates all group movements & meal plans. Thus we see that the primary objective of the front office is to receive the guest, give them a warm welcome, assign them rooms keeping in mind their taste and preferences and be a customer friendly interface between the hotel and the guest. This extremely important department is one of the first points of contact the guest has with the hotel, and leaves a lasting

BUTLER YOUR STORY CAREER AUTOBIOGRAPHY 2 In writing my autobiography, I began to think of all the dreams, goals, experiences and desires that I had as a young child growing up in the small country town of Starke, Florida. My expectations of the things I wanted to achieve by a certain period in my life seemed so far away due to my unfavorable childhood. I am the oldest of five children. My mother was a victim of domestic violence by my prior step-father. As for my biological father, he has

Nowadays, with the rapid development of global economy, the hotel sector is unprecedentedly prosperous. However, as economic globalization develops deeply, the number of main players in competition of the hotel market continuously increases and competition of the hotel sector continuously intensifies. At the same time, the prosperously developing travel sector across the world manifests the huge market potential of the hotel sector (Milne, S., & Ateljevic, I. (2001)). Lobby is the key department

Introduction – Employee Compensation and Benefits This paper will outline an employee compensation and benefits package for a new hire for a secretary for the department. First, it will describe the organization I chose for designating a compensation package. Next, this paper will develop an employee compensation and benefits package for this new position. This paper will outline an employee compensation and benefits package for a new hire for a secretary for the department. First, it will describe

OSCM390 - E1WW John Haile 1/11/15 Professor Salsburey Case Study 1) What is the activity utilization rate at each step in the process of providing care? What is the direct labor utilization? Activity Utilization Rate Front Desk Registration 74% Verification 77.37% 46% New Patients 31.37% Follow-Up Patients Radiology 54.4% Imaging 24.4% (new patients) 30% (follow-up) Development of X-rays 31.746% Diagnostic Reading and Comments 22.2% (new patients) 26.66% (follow-up) Return

Margo Arms not to confuse performance with responsibility and the original agreeance of assigning Rebecca to Pay Grade 4. I would however recognize that Rebecca is a valuable member of the team and holds the one and only receptionist position within the firm. As the receptionist, she will give clients the first and last impression of the firm. Her position is unique and she has several years of experience. Additionally, she represents the firm well and has been recognized by the firms executives

Unit 211 Provide Reception Services The purpose of the receptionist role is to represent the trust and give the patients the first impression of the NHS as they are the first point of contact between the patient and the organization. It is vital to present a positive self-image and a good representation of the trust because we want people to come back and use the services again and give the trust a good name. We can display a positive self-image by being attentive, well dressed, having good body

Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is usually accessed by pressing the number 1. It enables you to access messages left to you by others | 2. Conference calls | This makes it possible to speak to more than one person