Salesforce.com

READ THE BELOW CASE SALESF0RCE.COM: SOFTWARE-AS-A-SERVICE GOES MAINSTREAM Salesforce.com has been considered one of the most disruptive technology companies of the past few years and is credited with single-handedly shaking up the software industry with its innovative business model and resounding success. This company provides CRM solutions in the form of 'software-as-a-service' leased over the Internet, as opposed to software bought and installed on machines locally. It was founded in 1999

Certified Salesforce Administrator and Force.com Developer with 8+ years of IT experience, which includes Salesforce application development and Salesforce Administration for 3000+ users in an enterprise sized company.  Good Understanding of salesforce.com, Sales Cloud, Service Cloud, AppExchange and Salesforce Communities.  Interface with vendor partner’s and Designed, Develop, maintain perform processes and implemented systems in Salesforce to support automation for CRM, SaaS operations, IT,

White Paper Salesforce CRM November 2015 Table of Contents Abstract 1 1. Overview of Salesforce CRM 1 2. Salesforce – Multitenant Architecture 3 3. Sales Force Dot Com (SFDC) – MVC 3 3.1 How is it different from traditional software? 4 4. Benefits of Salesforce CRM 4 4.1 Automation 4 4.2 Migration 4 4.3 Integration 4 4.4 Security 4 4.5 Reports & Dashboards 4 4.6 Chatter 5 4.7 Salesforce1 5 5. Conclusion/Summing Up/In Summary 4 6. References 5 7. About the Authors

Salesforce.com Inc. is the market leader with18.6% market share for CRM; its flagship product is a customer relationship management (CRM) that only delivered as software-as-a-service or cloud computing model, so the customers do not need to purchase, install, update or maintain exclusive hardware and software. Salesforce CRM fulfill the diversity of its customer demands by helping companies with global customer communication. Its main competitors are SAP Business ByDesign and SAP Sales On Demand

ACKNOWLEDGEMENT I would like to thank Mr. Kishore Bopardikar (Founder and Chairman) and Mr. Charles Marston (Founder and Chairman) for giving me this wonderful opportunity to be a part of Calypso. It was a great experience to be working with such greatly skilled individuals. I would also like to thank my supervisor Mr. Phil Cullen for constantly guiding me and building confidence in me. Under his supervision, I think I have learnt as much as possible. I would like to thank my sub-supervisor Mr

With Heroku Connect your employees can gain insights into customer behaviour and respond to customer issues and track product performance with data created in Heroku and synced with Salesforce. Services Salesforce.com through its unique sales apps and platforms puts the customers into the shoes of success. With experts, training, and consulting teams at service they take pride in the customer’s success. • Support Services Salesforce.com’s top priority is

Changing Trends in Business Intelligence A combination of market forces and changing business needs is creating a new set of challenges for businesses of all sizes in the modern business world. These challenges make it imperative to provide improved access to real time data and insights, and new ways to work across mobile and dispersed teams so that employees can take action in real time to be successful. Legacy Business Intelligence tools, which more than 70% of companies today use, are becoming

Salesforce.com – Evangelist of NO SOFTWARE "History", "Current Situation" and "Global footprint”: Salesforce.com - CEO Marc Benioff founded Salesforce.com. Originally Salesforce.com’s goal was to provide customer relationship management (CRM) software that was delivered over the Internet (cloud computing), and clients would no longer need to purchase servers, network infrastructure, install software. All they would need is an internet connection in a web browser. Back in 1999 when Salesforce

Salesforce.com SWOT Analysis Introduction Salesforce.com (NYSE:CRM) has successfully redefined the economics of enterprise software market and generated $3B in revenue and a $256M loss followed by a record quarter of $892M in their latest fiscal period (Salesforce.com Investor Relations, 2013). Salesforce.com is the global leader in enterprise CRM software sales, and has successfully redefined the economics of the market to see operating expense (OPEX) spending as the means to pay for software

Salesforce.com Organizational Analysis Introduction Salesforce.com (NYSE:CRM) is the global leader of cloud-based Customer Relationship Management (CRM) applications and platforms, and operates in over 70 nations. Salesforce ended its latest fiscal quarter on April 30, 2013, attaining $892M in revenues and earning -$67.7M in Net Income (Salesforce Investor Relations, 2013). The company is also highly recognized for successfully integrating a wide variety of social media application feeds into their