of business the main key is to have good customer service. The standpoint for any salespersons is to how they present themselves in the company. Companies that show extremely good customer service will normally become the company of choice because with good customer service comes with more customers from other companies. With good service support it is the easiest route to success in building a strong company with custom relations. When a customer sees that good service is provided they will most
Logistics & Supply Chain Management YourFirstName YourLastName University title Abstract For any production and distribution to be successful, then it should be able to produce quality goods and products. It should also ensure that the goods get to the customer in good condition and on time among others. This is achieved through efficient and effective production and distribution logistics. Customer orders may face delays in delivery and therefore not meeting customer satisfaction, which
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The expansion of a new product line is an important growth strategy for a business that wants to increase their market share and revenue opportunities. Hamptonson is a midsized company that currently produces goods in the health food industry and will soon introduce a new line of health beverages on the market. Their decision is based on research and studies completed over time in the market and data obtained from various customer sources. Adding new products will enable Hamptonson to offer more
As Nurmandi (2012) said, the standardization of the service management system plays a crucial role in searching economy of scale and reducing costs. The self-service helps reduce the costs of hiring salesman and give more advantages to decrease the goods price because the fixed costs have been cut down. Customers for example, can get cheap products at IKEA while participating as in the role of co-producer not only a client anymore; thus inspire them to have more willingness to buy more products(Inter
Noora Al-salmi MSA-660 6-28-2017 Case 6: Revenue Recognition In 2013 Airbus announced a contract to deliver 50 A380 airplanes to Emirates for $20 billion to be delivered between 2016 and 2018. Required: Outline the five‐step revenue recognition process for this transaction. Revenue is the gross inflow of economic benefits during the period arising in the ordinary course of activities. Revenue should be recognized when the future economic benefits that will flow to the entity can be measured
Anticipatory and response-based business models are the two ways used by firms to fulfill customer requirements. The fundamental difference in the two models is timing. Anticipatory model has been the traditional business practice, which was mainly forecast driven. Since information about purchasing behavior was not available, and the channel partners were collaborating loosely, businesses were driven by forecasts. The forecasts used by the manufacturers, wholesales, distributors, and retailers were
willing to pay for a good and what is actually paid for the good. This is measured by the vertical distance between the demand curve and the price line (2) Describe the following: a. Inferior Good An Inferior Good can be easily described as good decreases in demand as consumer income rises. (e.g. No-Name cereals & cheap frozen dinners) b. Giffen Good A Giffen good is a special type of Inferior good and can be described as one where when prices raises so does the demand for the good.(e.g. When the
employees could bring positive attitude towards customers if they in good mood. A doorman can please the customer with a smile and a few words of welcome, but one surly waiter can kill the effect. Or if we keep an executive waiting in his suite in his underwear for his only suit to come back from a one-hour pressing, we could lose a lifetime customer worth hundreds of thousands of dollars. No hotel, however splendid, looks good to someone whose day it has ruined. For example, lodging manager usually
newsletters sent to all customers. The collection, storage and use of customer information is regulated. Locate a privacy policy for an organization. Question 7 What are the key points included in the privacy policy? Boost juice privacy policy is used as the policy for this