W. Edwards Deming

TABLE OF CONTENTS I. INTRODUCTION…………………………………………………………………Pg 1-2 1) CPD Cycle………………………………………………………………………Pg 2 II. MY PERSONAL AND PROFESSIONAL LIFE………………………………..Pg 2-8 1) Introduction about me…………………………………………………...….Pg 4-5 2) Family……………………………………………………………………….Pg 5 3) Education...………………………………………………………………….Pg 5 4) Working Experience………………………………………………………...Pg 5-8 5) Achievements……………………………………………………………….Pg 8 III. CAREER METAPHORS………………………………………………………...Pg 8-9 IV. JOHARI WINDOW……………………………………………………………

Organizational Change Vocabulary Increasing my organizational vocabulary is particularly useful for me given that my organization is in the process of a long-term transition due to environmental changes in moving from a print based business to a digital based business. The company has also embarked on transformational change starting in 2013 to reduce costs, and increase market share in emerging markets where the education aged demographics will be growing in the future. The first change to radically

Ethical dilemma (ED) can emanate from any perspective of our lives be in the personal or professional front. An ED is a decision-making problem between two or more undesirable outcomes (Marquis & Huston, 2015). As a case manager (CM), I find myself facing it on a daily basis, due to a responsibility to multiple stakeholders such as the employer, insurance, physician, and of course, the patient’s well-being should be the priority. Below is an example of an ED. Mr. Z is a 21 year-old-male, Hispanic

services through a process of continuous feedback from its consumers. It creates a framework where initiatives for effective quality and productivity can be implemented, that would help to raise the competitiveness of any organizations. Dr. W. Edwards Deming in 1930 from the help from Bell telephone company statistician Walter A. Shewhart devised a management process which is statistically controlled. This process is a combination of Shewhart statistical

Marsha: 1. Throughout history, a number of reformers have sought to improve the quality of medical care. What common thread connects them? Why did some fail? What were the successful able to see/do that others weren’t? One common thread that connected the reformers who pursued to improve the quality of medical care was their ability to discover a problem and attempt to determine the connection behind it. Many reformers were able to identify that there were similarities that were occurring with

Having identified the risks and grouped them according to severity, the first trade-off the manager has to make is the decision to forego managing the less severe risks and focus on those which pose the most severe threat to the project. More significant risk may include risks which require the entire redesign of the project, whereas less severe risk may include those which cause little or no material changes to the project. Since the less severe risks are likely to cause little or no material changes

many great advocates to bring about this change was William Edward Deming. (Stevenson, 2011) Deming devoted much of his life to understanding and improving quality, from his time and work in Japan to Deming’s development of quality philosophies, and today Deming is revered amongst businesspeople around the world for his advancements in the field of quality. Deming was born in Iowa on October 14, 1900 on a farm to an agricultural family. Deming studied at several different universities and earned degrees

principles, otherwise known as pillars. Total Quality Management (TQM) is not a new management style, nor is it an Asian management style. The roots of TQM can be traced back to two Americans, William Deming and Joseph Juran. American organizations were not interested in learning new management techniques, so Deming and Juran traveled to Asia. The Japanese, desperate for a recovery after WWII, latched on to the roots of TQM and grew it into the management style that TQM is recognized as today. The last few

Deming: William Edwards Deming was an American statistician, engineer , lecturer author, management consultant and professor. After the Japan war, Deming’s philosophies helped improve the US economy. • The following points he proposed are : •Improving services with Better design of products. •Uniform quality being of a higher level •Product test undergoing an improvement •Side markets experiencing greater sales Fourteen key principles were offered by Deming to the managers for changing effectiveness

The Iteration Cycle What did you think about the “Empty Cup?" As you will see, each chapter in this book will start with a koan. After reading each koan take a moment to reflect on it before continuing to the preceding narrative. Whatever interpretation I provide is not definitive, and should only serve as a guideline. Zen practitioners believe the true meaning of a koan is subjective and will evolve after each reading so it is normal to discover a different meaning or insight each time. I