determining insurance types or managed care plans, entering demographicdata into the computer, posting a variety of transactions, schedulingappointments, and professionalism. In other words, working as a receptionist ina medical office should be a professionally trained medical assistant who isflexible and prepared for a variety of duties.Scenario:You are the patient and enter a medical office. You notice a faint smell of urineand approach the reception desk where the receptionist is talking on thetelephone. She never looks up and you wait at the desk for a few minutes, butfinally give up and sit down. She keeps talking while chewing gum and younotice her blouse is low-cut.Instructions: For your initial post, answer the following 2 questions:a. Discuss three (3) possible ways you could respond to her without seemingrude or embarrassing her (in your own words).b. How should this behavior be addressed? Who should address thisemployee?Ug

Effective communication is essential in any healthcare setting, and the receptionist is typically…

Answered: data into the computer, posting a…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Suppose your college or organization is considering a project to develop an information system that would allow all employees, students, and customers to access and maintain their own human resources information, such as address, marital status, and tax information. The main benefits of the system would be a reduction in human resources personnel and more accurate information. For example, if an employee, student, or customer had a new telephone number or e-mail address, he or she would be responsible for entering the data in the new system. The new system would also allow employees to change their tax withholdings or pension plan contributions. Identify five potential risks for this new project, and be sure to list some negative and positive risks. Provide a detailed description of each risk and propose strategies for addressing each risk. Document your results in a short paper.
While performing a procedure, a surgeon accidentally cuts a patient's nerve causing permanent neurological damage. After reviewing the event, the hospital's risk management committee determined that the surgeon was not qualified to perform this procedure.Which steps should be part of the hospital’s hiring process to ensure surgeons are qualified to perform procedures?
"Need to prepare the answer according to the issue, law, application and conclusion of each question". 1. Mimi went into a supermarket to buying groceries. After filling the trolley withassorted goods, she pushed it to the payment counter. There was a long queue. At that moment she received a call from her daughter reminding her not to miss amedical appointment again. Mimi decided to walk out and quietly left the trolleybehind. At the exit she was stopped by a sale supervisor on duty who ask her topay the groceries before leaving. Mimi refused as she was in hurry. Advise theparties on the rights according to the law of contract.
1. True or False: The role of modern-day internal auditors is limited to the auditing function of an organization. 2. When an employee is parting ways with a company, the human resources department should ensure that the employee provides a valid reason for resignation. an exit interview is arranged for the employee. project tasks assigned to the employee are completed before departure. the employee trains the new employee who is hired for the position. 3. True or False: In a 1993 "Harvard Business Review" article, Walter Salmon recommended a checklist of 22 questions to assess the financial health of a company. 4. An example of intrinsic value is ________. money a package holiday a job offer health 5. True or False: Information systems team coordinate the recruitment, training, and development of personnel for all aspects of an organization.
You have been tasked to establish and implement an effective hearing conservation program for a manufacturing industry. Noise monitoring shows that the employees working in the production area has been exposed to 8-hour TWA noise exposures between 85.0 dBA and 90.0 dBA. REQUIREMENT/ASSIGNMENT QUESTION Based on the latest DOSH requirements, discuss the requirements for an effective hearing conservation program and steps to make the program as effective as possible. a) Your report should include the following: i.Executive summary ii.The objective and importance of conducting noise monitoring iii.Process description (Flow chart, diagram etc.) iv.Methods and measurements v.Results and discussion vi.Conclusions and recommendations to reduce the noise exposure in the company b) Each aspects must be discussed and supported with evidences (pictures, documents, flow charts, etc) from the selected company. c) Relevant regislations related to each aspect must be properly quoted and discussed. (…
Can I get assistance with the following scenario Sally and Sam have recently purchased from the Edgars Red Hanger sale. However, both had encountered different levels of customer service. Sally was assisted by a member of staff and was able to get the style and size that she needed. Sam on the other hand walked around the store for a period of time just looking for someone to help but was unable to get any assistance. Based on these experiences, this has impacted on the way they will make future purchases. Provide a brief report to Edgars to outline the importance of relationship marketing with the above scenario in mind. Provide examples to support/justify your answer.
Carol Jones wanted her business to increase sales by 50 percent over the next five years. To do this, she must hire three more people. She wanted to determine how to evaluate these people, so she lists their job specifications and develops job descriptions. She also listed where these employees would work and what training they would require. What management functions is Carol performing, and how do they apply to this scenario?
11 At what point should a business information manager assume that he or she will not receive any more new questions or requests to solve problems? O A. Questions and problem-solving requests usually end after about six weeks. O B It can take six months or more for a business information manager to stop receiving questions or requests. O C. It takes about a year before the manager has answered all questions and solved all problems. OD. There are always new questions to answer and new problems to solve in this line of work.
What are Real time Systems? D/b Hard and Soft real time systems.
TP1. LO 9.1You have just been elected president of a brand-new service club on campus. The club is part of a national organization, but the organization charter gives the local organization a fair amount of flexibility in setting up the management of the club. As president, you can choose to make most of the decisions for the club and pass along your direction to the officers and members below you, or you can create specific committees, such as membership or academic, and allow each of the committees to make its own decisions and rules within the overall guidelines set out by the national charter. Consider the need to manage and evaluate the club and describe which form of organization would you set up for your club and why.
The chief operating oïcer (COO) is responsible for all day-to-day operations of the hospital. The directors of nursing, administration, human resources (HR), and quality control oïcers now report to them, including supervisors and managers. The chief executive oïcer (CEO) and the board of directors of the hospital view the COO as a “high potential” leader who could one day become the CEO. After a few months, the CEO suddenly resigns, and the board appoints you, formerly the COO, for the CEO position, and you were mandated to implement the long-awaited changes within the hospital. As the CEO, you decide that any meaningful improvement must begin with an in-service handbook titled, Developing Future Healthcare Leaders, to help staì understand some basic leadership principles and concepts. Address the following: 1. Three leadership theories and their time lines and focus 2. Guiding principles for building an organizational leadership pipeline 3. Healthcare Leadership Competency Model…
The New Hire Frances begins her career working in the human resources department of a major corporation. She is asked to help ensure the organization is following the federal guidelines for employment. To respond to a candidate for the executive position who wants to know more about the job, Frances is likely to send which of the following? A) job analysis B) job description C) job title D) human resource inventory ) In testing for the executive position, Frances has a candidate fill out a typical sample budget for the department he would be working in. This is an example of a(n) ________ test. A) written B) performance-simulation C) intelligence D) written interview In an interview, Frances informs a candidate that the job is "absorbing" but its hours will be "long and grueling." Frances is conducting this kind of interview. A) role-playing B) stress C) behavioral D) realistic job preview

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